What are the responsibilities and job description for the Medical Receptionist position at SHELL PLASTIC SURGERY, PLLC?
Company Description
SHELL PLASTIC SURGERY, PLLC offers state-of-the-art plastic surgery, non-surgical treatments, and Medspa services tailored to the face, breast, and body, including advanced laser skin services. Located in Oxford, Mississippi, the practice is dedicated to delivering exceptional care and transformative results. With a focus on patient satisfaction and innovative treatments, SHELL PLASTIC SURGERY is committed to helping individuals achieve their aesthetic and wellness goals.
Role Description
This is a full-time, on-site role for a Medical Receptionist located in Oxford, MS. The Medical Receptionist will handle day-to-day front desk operations, including scheduling appointments, greeting patients, managing phone inquiries with professionalism, and maintaining patient records. The role also involves coordinating with clinical staff, ensuring a smooth and efficient workflow in the medical office, and providing excellent customer service to all patients and visitors.
Qualifications
- Proficiency in Appointment Scheduling and overall understanding of Medical Office workflows
- Strong Phone Etiquette and communication skills to interact with patients and staff professionally
- Experience in handling Receptionist Duties, including managing the front desk area
- Familiarity with Medical Terminology and insurance processes is a plus
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Strong organizational skills and attention to detail
- Customer service-oriented with a friendly and professional demeanor
- Previous experience in a medical office setting is preferred but not required