What are the responsibilities and job description for the Customer Service Associate position at Shell and Careers?
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team!
If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team we want to meet you!
What Youll Do:
As a CSA, youre the face of the store. Youll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different and well give you the tools to succeed!
- Greet customers warmly and provide exceptional service
- Ring up sales using our modern POS system, including lottery, fuel, and prepaid cards
- Upsell promotions and help customers find what they need
- Maintain a clean and organized store environment (inside and out)
- Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
- Restock and rotate merchandise using FIFO method
- Follow safety and loss prevention procedures
- Help customers with pump, car wash, or air hose as needed
- Accurately handle cash, credit cards, and safe deposits
- Follow all age-restricted sale laws (alcohol, tobacco, lottery)
- Complete all required training and shift duties
What You Bring:
- Must be 18 years or older
- High School diploma or GED (preferred)
- Excellent communication and customer service skills
- Ability to work alone or with minimal supervision
- Reliable and punctual with a strong work ethic
- Comfortable standing for up to 8 hours
- Able to occasionally lift up to 30 lbs and climb ladders
- Willing to work weekends, holidays, and overnight shifts
- Basic math and computer skills
- Authorized to work in the U.S.
Perks of Working at Rebel:
- Flexible schedules to fit your lifestyle
- Paid on-the-job training
- Career growth opportunities we promote from within
- A team-oriented and positive workplace culture
- Competitive pay and eligibility for benefits (Full-Time Employees Only)
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Join the Rebel Team!
Whether youre looking to build a long-term career or earn extra income, youll love being part of the Rebel family. Apply today to become a Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!
?Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Brand: Shell
Address: 5600 Woodman Ave. Van Nuys, CA - 91401
Property Description: 107 Van Nuys
Property Number: 107