What are the responsibilities and job description for the Customer Service Representative (Kalamazoo) position at Sheldon Cleaners?
Sheldon Cleaners is looking for a Full Time, Customer Service Representative to assist at our 6670 Kalamazoo Ave SE location
At Sheldon Cleaners, we help customers "Choose Life Over Laundry" with our "Bowtie" level experience.
A Customer Service Representative at Sheldon Cleaners should have the following traits/skills:
- Greeting and assisting customers by creating a welcoming and energetic atmosphere.
- Building relationships and customer connections through positive, memorable interactions and service delivery.
- Utilize inventory management software, process payments, and conduct customer research.
- Detail garments, interpret care labels, assign pricing, and sort items.
- Demonstrate dependability with attendance, key responsibilities, and core behaviors.
- Flexible availability and reliable transportation.
***FULL-TIME HOURS AND COMPENSATION***
- Typical schedule would include four 10 hour shifts Monday thru Friday and 9am to 1pm on Saturday. There will be a rotating Saturday (approximately every third weekend) from 9am to 1pm for a range of 40-50 hours per week. With up to 10 hours of overtime.
- Pay ranges from $15.50to $16.00
- $500 Annual Sign-on bonus
- Referral Bonuses
- Optional Health Insurance
Job Type: Full-time
Pay: $15.50 - $16.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Referral program
Shift:
- Day shift
- Evening shift
- No nights
- Rotating shift
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Kalamazoo, MI 49009 (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
Salary : $500