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Public Health Coordinator - Peer Navigator (Health Services)

Shelby County Government
Memphis, TN Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 4/22/2026

Position Summary

This position is funded by a grant for a duration of time as defined by the grantor.

Under the manager's supervision, this role works with substance use participants in Shelby County's high-impact drug areas to assist clients in obtaining treatment, conducting harm reduction outreach, and collaborating with community partners to enhance health outcomes.


Pay Grade: 51

Salary Commensurate with Experience and Education



Minimum Qualifications

1. Three (3) years of experience in counseling, social work, or case management within a public health environment or a social service agency or related field; AND

2. Bachelor’s degree from an accredited college or university in social work, criminal justice, psychology, sociology, or a closely related field; OR

3. An equivalent combination of related education and/or experience.

4. Individuals with lived experience in substance use or substance disorder is preferred.

5. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.


Duties and Responsibilities

1. Meets and screens participants for navigation services and works with hospital staff to address intervention services.

2. Refers to patients for substance use disorder and other treatment services and medication assistance treatment programs.

3. Visits and maintains records of patients admitted for recovery services and assesses quality and program availability.

4. Collects and analyzes data to complete deliverables and reports and develops a reporting system for management.

5. Builds community awareness and support through promotion, media, Shelby County Opioid Speakers presentations, informational materials, talking points, and curricula.

6. Participates and assists in coordinating and ensuring effective implementation of outreach events such as “START: Strategic Team Accessing Recovery Treatment”.

7. Provides harm reduction and resource information for treatment of substance use disorder.

8. Works collaboratively with other Peer Navigator Coordinators in Shelby County regarding changes in trends of substance users, demographics, etc.

9. Participates in substance abuse task force bimonthly meetings and Opioid weekly meetings.

10. Participates with Syringe Service Programs (SSP) programs to assist in navigating patient treatment services.

11. Identifies and provides education to community stakeholders such as residents, schools, universities, neighborhood associations, professional organizations, churches, and community-based agencies to inform and engage their participation.

12. Attends meetings and community events to promote awareness of opioids.

13. Stays abreast of current counseling techniques and best practices.

14. Performs other related duties as required or directed.



KSA's

1. Knowledge of social service agencies.

2. Knowledge of Peer Recovery services and protocols.

3. Ability to define problem areas with clients.

4. Ability to analyze and make quick, sound decisions based on information provided.

5. Ability to prepare detailed comprehensive reports.

6. Ability to counsel and utilize modern counseling techniques in dealing with clients.

7. Ability to organize work, set priorities, and monitor details.

8. Ability to develop a rapport with clients and patients.

9. Ability to communicate orally and in writing.

10. Ability to work in pressure situations.

11. Proficient knowledge of Microsoft Office (Word, Excel, and PowerPoint) or similar software applications.



Special Requirements

1. May be required to work extended hours, including weekends, and available to work on-call during an event.


2. Work will require travel to locations outside of the office.


3. Must obtain Community Health Worker certification within one (1) year of hire.


4. Must maintain all required certifications and licenses throughout duration of employment.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.



Exempt : No
Type : Grant-Funded
Department : Health Services

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$61,833 to $77,629
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