What are the responsibilities and job description for the Internal Services Evaluation Coordinator (Health Services) position at Shelby County Government?
Position Summary
Assist in the coordination, design, and development, and implementation of quality improvement activities to ensure compliance with program goals and contract requirements, including public health certification and accreditation programs.
Position Summary
Assist in the coordination, design, and development, and implementation of quality improvement activities to ensure compliance with program goals and contract requirements, including public health certification and accreditation programs.
Pay Grade: 55
Salary Commensurate with Experience and Education
Minimum Qualifications
1. Two (2) years of experience in quality improvement, statistical and/or research, and bachelor’s degree in nursing, public health, epidemiology, medicine, dentistry, or a related field; OR
2. Master’s degree from an accredited college or university in nursing, public health, epidemiology, or a closely related field; OR
3. An equivalent combination of related education and/or experience.
4. Experience in health-related data analysis is preferred.
5. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities
1. Establishes, designs, implements, and assists with quality improvement activities, including public health certification and accreditation programs, within Shelby County Health Department based on best practices and national standards for public health.
2. Evaluates public health performance using metrics pertaining to principles, methodologies, and guidelines; make recommendations for needed improvement; analyze, update, and modify procedures and processes to improve the quality and outcome of services provided.
3. Coordinates with executive leadership to identify contractors that support and enhance Quality Improvement Training and provide related training and professional development to increase quality improvement skills within clinical programs.
4. Serves as a resource for developing and providing guidance and leadership regarding quality improvement activities.
5. Assists in developing tools for quality improvement activities; coordinates and conducts quality assurance review activities, including chart reviews; and provides regular updates/reports to executive leadership.
6. Provides data management to compile and analyze data for quality improvement initiatives; collects and summarizes performance data and identifies opportunities for improvement.
7. Evaluates the impact of quality improvement initiatives and activities.
8. Establishes and maintains partnerships and fosters collaboration both within the organization and among diverse stakeholders.
9. Leads special strategic and operational projects assigned by leadership, ensuring effective development, implementation, risk/benefit analysis, and completion.
10. Participates in organizational committees and workgroups.
11. Performs other related duties as required or directed.
KSAs
1. Knowledge of quality improvement methodologies and processes.
2. Considerable knowledge of clinical health care practices issues and workflows.
3. Excellent oral and written communication skills.
4. Ability to convene, facilitate, and educate diverse groups.
5. Ability to solve problems internally to motivate, be detail-oriented, and multi-task.
6. Ability to work independently and in a group to accomplish tasks with excellent organizational and interpersonal skills.
7. Ability to manage and manipulate large data sets using statistical packages such as SAS, SPSS, EpiInfo.
8. Proficient in Microsoft Office (Word, Excel, Access, and PowerPoint) and other County’s software applications.
Special Requirements
1. Must possess a valid Tennessee driver's license or secure one by date of employment.
2. Must have daily access to an operable automobile and meet County requirements for automobile insurance upon the date of employment.
3. Must be able to attend meetings and activities on weekends and/or after regular work hours.
4. Requires travel to locations outside of the office.
Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
