What are the responsibilities and job description for the Senior Production Specialist position at shein?
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We’re seeking a full-time Senior Production Specialist for our Los Angeles-based corporate office. We’re looking for a Senior Production Specialist who is responsible for overseeing end-to-end production readiness workflows and ensuring alignment across U.S. Merchandising, Creative, Studio, and China Production teams. This role serves as the operational anchor for weekly launches, photoshoot readiness, and cross-functional communication. The Senior Production Specialist provides guidance to junior team members and drives process improvements to enhance accuracy and efficiency.
Job Responsibilities
- Own weekly launch readiness processes, ensuring accuracy of linking, data audits, and risk mitigation
- Lead operational alignment meetings and present launch progress, risks, and corrective actions
- Serve as the main escalation point to resolve production bottlenecks and cross-functional misalignment
- Oversee photoshoot readiness, sample accuracy, outfit completion, and cross-team coordination
- Manage sample room organization systems and SOPs, ensuring accuracy and accessibility
- Conduct operational audits and drive improvements to reduce errors and streamline workflows
- Provide guidance and support to Production Coordinators
- Communicate priority changes, deadlines, and risks clearly with China Production teams
- Partner with Creative Studio teams to optimize photoshoot efficiency
- Ensure Merchandising, Planning, and Production teams remain aligned on timeline expectations
- Lead cross-functional troubleshooting when delays or misalignments occur
Job Requirements
- 4 years of production coordination or merchandising operations experience (fast fashion preferred)
- Strong cross-functional communication and leadership skills
- High attention to detail, problem-solving ability, and data accuracy
- Ability to oversee high-volume workflows and drive process improvements
- Proficiency in Excel and operational systems
Nice to have
- Mandarin proficiency preferred
Benefits and Perks
- Bonus eligible
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holiday and sick days
- Employee discounts
- Free weekly catered lunch
- Dog-friendly office (available at select locations)
- Free gym access (available at select locations)
- Free swag giveaways
- Annual Holiday Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
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Pay Range
$72,000 - $83,400 USD
Salary : $72,000 - $83,400