Senior Product Specialist

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

About The Role

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. With your help, SHEIN will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

SHEIN is hiring a Senior Product Specialist for the Industrial Engineering Team based in Bellevue, Washington. The IE team is a group of operational leaders driving process and operational system optimization, layout design, automation, and continuous improvement for the US Fulfillment Network. This team is essential to establishing best-in-class network performance across all process paths, accelerating the implementation of technological advancements, and strengthening the technical acumen and process knowledge of the operational leaders across the FC network. As SHEIN US continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network-wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, buildings, and regions, to deliver strong operation performance. The team will work closely with the Site Operations, Product, Planning, and Operation Management team to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics.

Key Responsibilities:

• Conduct time studies, workflow analysis, and process mapping to identify inefficiencies and bottlenecks in warehouse operations.
• Use data analysis and statistical methods to develop solutions for improving process flow, labor utilization, and overall operational performance.
• Assist in tracking and analyzing product performance metrics to drive decision-making and continuous improvement.
• Collaborate with operational teams to implement and test process changes, ensuring seamless integration and minimal disruption to daily operations.
• Drive projects focused on cost reduction, space optimization, labor productivity, and quality improvement within the warehouse environment.
• Utilize engineering principles and tools to design and implement systems that enhance safety, ergonomics, and overall working conditions for warehouse associates.
• Participate in market research and competitive analysis to identify opportunities for product improvement.
• Generate reports, presentations, and documentation to communicate project findings, progress, and recommendations to stakeholders at various levels.
• Participate in cross-functional initiatives and continuous improvement projects to support the overall growth and success of SHEIN’s operations.

Skills & Qualifications:

• Bachelor’s degree in a relevant field such as Engineering, Operational Research, Mathematical or Computer Science.
• 5 years of experience in Product, Program Project management, or a related field
• Strong analytical and problem-solving skills with a data-driven approach.
• Basic understanding of agile methodologies and product development concepts.
• Proficiency in data analysis tools such as Excel, SQL, and statistical software.
• Excellent communication and collaboration skills to work effectively with diverse teams.
• Ability to thrive in a fast-paced, dynamic environment with a focus on innovation and continuous improvement.
• Familiarity with warehouse management systems (WMS) is a plus.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events

SHEIN is an equal opportunity employer committed to a diverse workplace environment.