Demo

ANF - Operational/Technical Support Analyst III "Configuration Manager" - BAT

Shee Atiká Government Services
Sitka, AK Full Time
POSTED ON 11/11/2025
AVAILABLE BEFORE 12/11/2025
Description

Alaska Northstar Federal is looking for a Operational/Technical Support Analyst III "Configuration Manager" to join our team on a long-term project to be awarded soon.

The Operational/Technical Support Analyst III “Configuration Manager” will be responsible for, but not limited to, the following duties:

  • Maintain and organize configuration settings.
  • Ensure that configurations are consistently documented, tracked, and controlled to support seamless team collaboration and tool reliability.
  • Manage versioning of configurations to ensure proper rollback and update processes.
  • Oversee integration of plugins and custom components, ensuring compatibility and optimal configuration.
  • Develop and implement change control processes for configuration updates.
  • Ensure configurations align with project requirements and business needs, applying version control best practices.
  • Document configuration changes, version histories, and workflows in Confluence.
  • Establish and enforce configuration management standards and guidelines for the Atlassian toolset.
  • Troubleshoot configuration issues, and work with support as necessary.
  • Act as a resource for internal teams needing support or guidance on configuration best practices.
  • Establishes and enforces organization standards, maintaining system integrity and security.
  • Configure Jira Workflows to allow for the modification and creation of boards for tracking work
  • Manage releases at an enterprise level in an agile environment including:
    • Creation of documentation and confluence pages for major and minor releases
    • Continually update release documentation, or coordinate the update of release documentation
    • Schedule and lead release communications and meetings as required
Requirements

Candidate minimum requirements

Candidate must be US Citizen

Candidate must have a Bachelors degree

Candidate must have an active DoD Secret Clearance at minimum

Candidate must have an active CompTIA Security CE or other applicable active 8570 IAT Level II Certification

Candidate Must Have 8 Years' Experience With The Following

  • Manages how software is designed, deployed, sustained, modified and constructed.
  • Utilizes techniques and tools to track and manage source code control, baselines, configuration identification, configuration control, CM tools, revision control, object build tracking, and release construction in accordance with CM techniques employed within the customer's policies and strategies.
  • Recommends methods to optimize organizational CM processes.
  • Conducts audits and reviews/analyzes data and documentation.
  • Capable of supporting multiple software and hardware related initiatives simultaneously.
  • Shall be responsible for configuration management on all information systems hosted in the customer data center.

About ANF

Alaska Northstar Federal (ANF) maintains an outstanding work environment that includes competitive compensation, outstanding benefits, and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application.

EEO Statement

ANF is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. ANF is an advocate of preferential hiring and professional development of qualified Shee Atiká Inc shareholders, their spouses and descendants, and Alaska Natives in accordance with Public Law 93-638.

For further information on our equal opportunity protections as part of the employment process:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Accessibility

ANF is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation ANF can provide to assist you in applying for one of our open positions. You may contact us by sending an email to sgs-hr@sheeatikagov.com

Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis.

Please be aware, scammers may try to impersonate our company by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. If you’re unsure, please email sgs-hr@sheeatikagov.com with questions.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Salary.com Estimation for ANF - Operational/Technical Support Analyst III "Configuration Manager" - BAT in Sitka, AK
$96,903 to $118,133
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