What are the responsibilities and job description for the Dispatcher - Sheriff's Office position at Sheboygan County?
Make a Difference in Your Community
Are you calm under pressure, tech-savvy, and driven to help others? Join Sheboygan County as a Dispatcher and become the vital link between the public and emergency services. You’ll play a key role in ensuring rapid, coordinated responses to emergencies—supporting law enforcement, fire departments, EMS, and more.
What You’ll Do
As a Dispatcher, you will:
- Respond to 911, TXT-2-911, and non-emergency calls using a Computer-Aided Dispatch (CAD) system.
- Prioritize and dispatch police, fire, EMS, and other emergency personnel based on established protocols.
- Maintain real-time communication with field units and track their status and location.
- Coordinate multi-agency responses during major incidents, including fire and EMS calls using MABAS protocols.
- Operate and monitor multiple systems including:
- Digital 800 MHz radio system
- Wisconsin TIME System
- NCIC and CIB databases
- Process inquiries for driving records, warrants, vehicle registrations, and other law enforcement data.
- Deliver pre-arrival Emergency Medical Dispatch (EMD) instructions when needed.
- Ensure data accuracy and compliance with confidentiality and system security policies.
What You Bring
- Required:
- High school diploma or equivalent
- Eligibility for certification in:
- Advanced TIME System
- Emergency Medical Dispatch (EMD)
- CPR
- Strong communication skills (oral and written)
- Ability to stay composed and make sound decisions under pressure
- Team-oriented with the ability to work independently
- Commitment to maintaining confidentiality and professionalism
- Willingness to work various shifts, including nights, weekends, and holidays
- Preferred:
- Previous experience in emergency communications, public safety, or related fields
- Familiarity with Sheboygan County geography and local emergency protocols
Why Sheboygan County?
A career with Sheboygan County is more than just a job—it’s an opportunity to serve your community and be part of a dedicated team that values public service, innovation, and one another. We offer:
- Competitive wages
- Excellent benefits, including retirement, health, and paid time off
- Ongoing training and development
- A fast-paced, team-oriented work environment
Join Our Team
If you're ready to be the calm voice during a crisis and want to make a real impact, apply now to become a Dispatcher with Sheboygan County.
Apply online at: Sheboygancounty.com
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $26 - $29
