What are the responsibilities and job description for the Service Technician position at Shea Tractor & Equipment Company?
Job Summary:
We are seeking a skilled, reliable, and experienced Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining a variety of mechanical and electrical systems. Your attention to detail, technical expertise, and commitment to providing exceptional customer service will be essential in ensuring the smooth operation of our equipment and systems. We are a full-service dealer for Kubota and CHL Forklifts.
Qualifications:
- High school diploma or equivalent
- Certification or associate's degree in a relevant field, such as electronics or mechanical engineering, is preferred
- Proven experience as a Service Technician or a similar role
- Strong knowledge of mechanical, electrical, and hydraulic systems
- Proficiency in using diagnostic tools and interpreting technical manuals
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and manage time effectively
- Outstanding customer service and communication skills
- Valid driver's license and clean driving record
Responsibilities:
- Perform scheduled maintenance and inspections on equipment and systems
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues
- Repair or replace faulty components and ensure proper functioning
- Collaborate with team members to address complex problems and find efficient solutions
- Provide on-site technical assistance and support to customers
- Keep accurate records of service reports, parts, and inventory
- Offer recommendations for equipment upgrades or modifications to enhance performance and efficiency
- Comply with company safety guidelines and regulations
- Stay up-to-date with advancements in technology and industry best practices
We are looking for a dedicated Service Technician who is committed to delivering top-notch service to our customers. If you have a passion for problem-solving, technical expertise, and enjoy working in a fast-paced environment, we want to hear from you. Join our team and contribute your skills to our mission of delivering exceptional service and support.
Skills, Knowledge, and Abilities:
- Strong organizational skills
- Good communication skills
- Excellent interpersonal and customer relations skills
- Solid knowledge of the computer systems in use in the dealership
- Working knowledge of office equipment operations
- Good understanding of financial reporting principles
- Leadership skills in a specialized repair environment
- Ability to handle conflict
- Good business acumen
- Ability to maintain a positive presence in the workplace
- This individual will have supervisory and management training in related fields
License(s) or Certification(s) Required:
- None
Physical Demands and Working Conditions:
- Exerting up to 25 pounds of force occasionally and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- Stooping, crouching, reaching, standing, and walking are occasionally required.
- Talking, hearing, and seeing with close visual acuity are frequently required.
- Keying data is repetitive motion and is frequently required.
- The worker is occasionally subject to noise and to temperature effects when walking through the shop, but this position is not substantially exposed to adverse environmental conditions.
Understanding of job essentials: Shea Tractor and Equipment is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. Shea Tractor and Equipment is an equal opportunity employer.