Office Administrator

Job Description

Position Summary

SHD Composites is seeking an organized, service-oriented Office Administrator to support the day-to-day administrative needs of the Mooresville operation. This role will coordinate office activities, travel and lodging, meetings, correspondence, records, and general administrative processes. The Office Administrator will also provide executive administrative support as assigned, helping leaders stay organized, prepared, and responsive as SHD continues to grow.

Key Responsibilities

• Provide professional, timely administrative support to the Director of Operations, other leaders, and the broader Mooresville team.
• Coordinate domestic and international travel, lodging, rental vehicles, and itineraries; communicate arrangements and maintain supporting records.
• Plan and support meetings, including scheduling, room preparation, agendas, attendee communications, materials, refreshments, and follow-up actions.
• Prepare, format, proofread, and distribute correspondence, presentations, reports, meeting notes, and other business documents.
• Maintain calendars and coordinate appointments, meetings, visits, and internal events for assigned leaders.
• Serve as a welcoming and professional first point of contact for visitors, vendors, candidates, and employees; coordinate visitor access and on-site logistics.
• Maintain organized electronic and physical files, administrative records, office supplies, and shared documents while protecting confidential information.
• Coordinate office supplies, service requests, deliveries, mail, and other routine facility or office needs with appropriate internal and external contacts.
• Assist with employee communications, onboarding logistics, company events, recognition activities, and other administrative projects as assigned.
• Support expense documentation, invoice routing, purchase requests, and basic administrative tracking in accordance with company procedures.
• Identify opportunities to improve administrative processes, organization, responsiveness, and the overall office experience.
• Perform other duties consistent with the role and business needs.

Qualifications

• High school diploma or equivalent required; associate degree or additional administrative, business, or related training preferred.
• Three or more years of administrative, office coordination, executive support, or comparable experience preferred.
• Excellent written and verbal communication skills, sound judgment, and a professional, service-oriented approach.
• Strong organization, time management, follow-through, and attention to detail; able to manage multiple priorities and changing needs.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams; experience with calendars, travel booking, and document management systems preferred.
• Ability to handle confidential and sensitive information with discretion.
• Comfort working independently while building strong working relationships with employees, managers, vendors, and visitors.
• Experience in a manufacturing, industrial, logistics, or growing business environment is a plus.

Success Measures

• Accurate, timely, and cost-conscious coordination of travel, meetings, correspondence, and administrative requests.
• Consistently organized records, calendars, supplies, and office processes.
• Professional, responsive support that enables leaders and employees to focus on operational priorities.
• Positive feedback from leaders, employees, visitors, and vendors regarding communication and service.

Work Environment and Equal Opportunity

This is a primarily on-site position based in Mooresville, North Carolina. The role requires regular interaction with employees, leaders, visitors, and vendors in an active manufacturing office environment. SHD Composites is an Equal Opportunity Employer and considers qualified applicants without regard to any characteristic protected by applicable law.