What are the responsibilities and job description for the Server position at Shawnee Lodge & Cottages?
Job Summary: The Server is responsible for taking orders for and serving food and beverage with proper table service and hospitality. They will Maintain an efficient, profitable and professional dining room, by helping develop repeat customers.
Benefits
- PTO
- Competitive Pay
- 401(k) Retirement Savings Plan
- Life Insurance
- Disability Insurance
- Hotel Room Discounts
- Ongoing Training and Career Development
Responsibilities
-
Greet our guests with hospitality, make personal connections and maintain proper guest relations during the meal. Brand ambassador for the property and restaurant.
-
Work in the dining room, serve food and beverage, and provide table service to our guests in a professional, accurate and friendly manner, following our steps of table service guidelines.
-
Work shift duties such as setup, side work, dining room and server aisle cleanup. Participate as a team player to help the smooth operations of this area.
-
Display proper professional attitude, demeanor and cooperation toward guests, peers and management.
Qualifications
- High School Diploma or GED required.
-
1 year of hosting or bussing experience within our company, or serving experience in a full-service restaurant as substitute
-
Ability to read, speak and write basic English, being able to read tickets and to communicate with customers, managers and other employees.
-
Requires good and positive interpersonal verbal communication skills. Sales skills preferred.
-
Ability to exercise good judgment.
-
Possess multi-tasking and organizational skills.
-
Act independently with minimal or no supervision.
-
Communicate customer needs, to help solve minor problems and complaints. Utilize management when necessary.
-
Possess basic computational ability.
-
Possess basic computer skills to be able to use POS system.
-
Knowledge of food and beverage menus, food preparation and presentation.
-
Ability to stand, sit, walk, climb, bend, crouch/stoop, twist and reach for extended periods of time.
-
Stand and walk up to 8 hours per day. This includes traveling to and from meetings.
-
Have high level of energy and physical stamina.
-
Exert well-paced ability to reach other departments of the restaurant, kitchen and bar areas on a timely basis.
-
Lift up to 30 lbs. above eye level and balance a food tray.
-
Carry and balance a beverage tray.
-
Lift up to 40 lbs. intermittently during workday.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.