CHIEF NETWORK ENGINEER

SHAWNEE COUNTY, KANSAS
Position Description

Chief Network Engineer

POSITION IT1004A FLSA STATUS: E
NUMBER:

POSITION DESCRIPTION

Under limited supervision, this position manages the staff that supports the internal Shawnee
County network and related systems to provide effective services to all users. Ensures the highest
level of customer service is consistently provided to include the best possible support and on-time
achievement of deliverables and commitments. Performs other duties as required. This position
is supervised by the Information Technology Deputy Director.

WORK PERFORMED

30% Network Analysis and Design. Tracks trends and develops corrective actions or

recommends new equipment/software to management to deploy and maintain network
systems effectively. Determines requirements and develops plans to ensure smooth
installation and documentation of new software and applications to include operating
system and productivity application program upgrades, document management systems,
workflow applications, network monitoring and notification platforms, etc.

25% Supervision of Staff. Supervises IT staff with respect to accountability for performance
and behavior, including approval of absences to conform with personnel needs, discipline
of employees, staff development and training, completion of performance evaluations, and
other personnel related functions. Participates in the hiring and promotional process.
Instructs staff on proper completion of tasks. Inspects and reviews work of staff to ensure
that projects are complete. Establishes work schedules and assigns work. Checks work
procedures and products.

20% Liaison with External Departments. Establishes procedures and guidelines for design,
development, testing, implementation, and maintenance of enterprise solutions.
Coordinates with department heads and staff from other departments to ascertain
technology needs, develop and manage expectations, and select and implement appropriate
solutions.

10% Quality Control. Develops and maintains processes to identify and address user requests,
troubleshoots problems, and initiates corrective actions. Oversees routine activities, helps
train, and develops IT Specialists.

5% File Server and Network Maintenance. Plans, organizes, and administers day-to-day
operations of the network and related systems. Manages internal network infrastructure to
include: router and switch configuration and management; firewall configuration and
management; capacity planning; preventative maintenance; network security and
application support; remote communications services; Internet connectivity and support;
and internal software license compliance and library. Develops and manages deployment

Shawnee County Position Description
Chief Network Engineer (IT1004A)

and Technical Refreshment strategies for all personal computers and servers, Storage Area
Networks, and network attached printers. Sets up and maintains designated file servers.
Monitors server event logs.

5% Documentation. Ensures creation of appropriate documentation for network components

to facilitate effective planning, inventory, training, and troubleshooting. Creates
documentation for hardware and software installation and configuration, including but not
limited to: file servers, switches, routers, etc. Develops and manages annual budget to
support all network functions.

5% Continuing Education. Develops increasing knowledge and skills in network systems

and technologies.

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of:
• Human resource management, including hiring practices, disciplinary procedures,

MS Windows Enterprise management and deployment tools (Active Directory, WSUS,
DHCP, DNS, WDS, etc.).

• Routing and routed protocols (TCP/IP, RIP, EIGRP, OSPF).
• Cisco routers, switches, and Internetwork Operating System.

• Possess excellent analytical, interpersonal, oral, and written communication skills.
• Communicate effectively, both orally and in writing, using the English language.
• Research and evaluate new technologies for suitability of use in county environment.
• Exercise good judgement in solving technical issues in stressful situations, including when to

involve a higher level staff member.

Skill in:
• Providing leadership and direction to employees.

Shawnee County Position Description
Chief Network Engineer (IT1004A)

EQUIPMENT USED
Personal Computer Telephone Office Furniture
Tablet Computer Fax Machine Test Equipment
Printer Photocopier

MINIMUM QUALIFICATIONS

• Degree from an accredited college or university in Computer Science or related field.

support, or LAN administration experience. If experience is substituted for the required
education, then nine (9) years’ network experience is required.

• Three (3) years’ experience managing technical support staff.
  

• Valid Driver’s License and able to operate a County-owned vehicle (HR-2013-2).
  

o Driving record that shows: No misdemeanor or felony convictions for traffic/vehicular
offenses (DUI, vehicular homicide, reckless driving, hit and run, etc.) on the driving
record that are less than five (5) years old; No more than two (2) at fault or chargeable
accidents on their driving record that are less than five (5) years old; No more than
two (2) traffic infractions (speeding, failure to yield right of way, etc.) that are less than
one (1) year old.

Shawnee County Position Description
Chief Network Engineer (IT1004A)

SPECIAL REQUIREMENTS

• Required to pass a background investigation, pre-employment physical/drug screen and a

This Position Description is not designed to list all tasks and responsibilities of this position.
Shawnee County reserves the right to revise or change job duties as the need may arise. This
Position Description does not constitute a written or implied contract of employment.