What are the responsibilities and job description for the Front Desk Receptionist position at Shaw & Associates?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team for Tax Season. This pivotal role is the first point of contact for our clients and visitors, ensuring a welcoming atmosphere while managing various administrative tasks. The ideal candidate will possess excellent customer service skills, a keen attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls, emails, and inquiries, providing accurate information and support.
- Schedule appointments and maintain the front desk calendar as well as tax preparer calendars.
- Perform data entry tasks to keep client records up-to-date.
- Handle office supplies inventory and place orders as necessary.
- Ensure the front desk area is tidy and organized at all times.
- Assist with basic administrative tasks such as proofreading documents and preparing reports.
- Collaborate with other staff members to enhance customer support services.
Requirements
- Previous experience with tax office administration desired.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in Microsoft office suite and other software applications.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Attention to detail for accurate data entry and proofreading tasks.
- Strong communication skills, both verbal and written.
- Ability to work independently as well as part of a team in an office environment.
If you are passionate about providing exceptional service and thrive in a dynamic setting, we encourage you to apply. Please note that while this is a full-time position, it is also seasonal. The season ends April 15th and this position will terminate by the end of April.
Job Type: Temporary
Pay: $26.00 - $28.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- Retirement plan
Ability to Commute:
- Vacaville, CA 95688 (Required)
Work Location: In person
Salary : $26 - $28