Vendor Relationship Manager

Join the team at SHARx!

SHARx LLC is a fast-growing advocacy company dedicated to transforming access to high-cost medications for employer-based populations. As part of our dynamic and collaborative team, you’ll play a key role in driving innovation and improving lives through affordable healthcare solutions. If you're ready to be part of something bigger and grow with a company that’s making waves in the industry, we’d love to hear from you!

Why Work at SHARx?

· A fast-paced, casual office environment where adaptability and innovation are essential.

· Hands-on training to set you up for success from day one.

· Opportunities for growth and advancement as we continue to expand.

· A supportive, team-oriented culture that values collaboration and celebrates wins together.

Position Summary:

The Vendor Relationship Manager will successfully onboard new vendor partners, build trustworthy relationships, and manage those partners to benefit our mutual clients. It will be essential to be prompt and detail-oriented when solving any vendor issues while effectively communicating workflow processes and policies with vendors. Possessing excellent knowledge of healthcare, the advocacy industry, and/or the TPA or PBM space is an added advantage.

Essential Duties and Responsibilities:

· Build and maintain long-lasting relationships with vendors.

· Communicate SHARx role in the employer benefits suite, and support workflow necessary for a successful partnership, along with vendor responsibilities and obligations.

· Obtain and confirm buy-in from prospective and new TPA / PBM & associated vendor partners.

· Establish vendor performance standards, design business guidelines for vendors & suggest improvements.

· Understand the business requirements for various projects, ability to develop effective working relationships and ongoing management processes for the projects and clients.

· Coordinate with all internal departments (Sales, Account Management, Finance, Implementations, Advocacy) and external vendors regarding services functions to support the overall delivery of advocacy, including but not limited to sourcing obstacles related to vendor workflow, pharmacy cost savings, and quality improvement initiatives, especially concerning the ongoing competitive nature of SHARx.

· Manage partner expectations, problem-solve issues or obstacles, act as the point of contact for escalations, provide reporting, and act as an intermediary between vendors and stakeholders.

· Promote a culture of seamless operational workflow of PBM & TPA delegated functions. Support an escalation channel to the vendor to ensure the workflow.

· Oversee and manage audits of vendor services provided to clients of SHARx as appropriate.

· Maintain vendor documents to reflect vendor partnership status, strengths, & obstacles.

· Regularly provide updates to internal teams regarding vendor status changes

· Develop, maintain, and adjust procedure documents as necessary

Position Requirements:

· Associate’s Degree or equivalent years of relevant work experience.

· 2 or more years of vendor management, project management and/or implementation management experience.

· Excellent time management and organizational skills along with an eye for detail

· Ability to resolve promptly and escalate related issues

· Strong verbal and interpersonal communication skills.

· Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information.

· Ability to efficiently organize work and manage time to consistently meet deadlines.

· Strong knowledge of Microsoft Office Suite; Primarily Microsoft Excel.

· Ability to provide new ideas and establish new processes when necessary.

Preferred Qualifications:

· Bachelor’s degree.

· 2 or more years of healthcare industry experience.

· Network contracting and/or provider contracting.

EEOC Statement: SHARx, LLC does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-site gym
• Paid time off
• Vision insurance

Location:

• St. Louis, MO 63141 (Required)

Ability to Commute:

• St. Louis, MO 63141 (Required)

Work Location: In person