What are the responsibilities and job description for the Business Systems / ERP / Process Improvement Manager position at Sharpline Converting Inc.?
Company Description Sharpline Converting Inc. is a leader in the design and manufacturing of innovative graphic image products that focus on creative solutions that elevate product appearance and brand identity. The company is committed to design innovation, superior product quality, and reliable service. Team members collaborate to meet the image enhancement needs of customers across diverse industries, contributing to meaningful, visible impact on client products. As a privately held, family-owned company, decisions are made with a long-term perspective and a personal commitment to the business’s success. Family involvement helps ensure that our values, relationships, and reputation remain central to how we serve customers, support employees, and invest in the future. The systems manager will play a critical role in facilitating communication, and modeling the collaborative behaviors needed to move Sharpline forward. We value teamwork, accountability, continuous improvement, and open communication.
Role Description The Business Systems / ERP / Process Improvement Manager is a full-time, on-site role based in Wichita, KS. This role is responsible for overseeing and optimizing business systems, with a focus on ERP configuration, integration, and performance. Day-to-day tasks include mapping and analyzing existing business processes, identifying opportunities for improvement, and translating business requirements into system enhancements. The manager will collaborate with cross-functional teams to implement process changes, manage system upgrades, coordinate user training, and ensure data integrity and reporting accuracy. This position also monitors key performance indicators, addresses system-related issues, and supports continuous improvement initiatives to increase operational efficiency and support company growth.
Qualifications
- Strong Analytical Skills to interpret data, diagnose issues, and support data-driven decisions.
- Systems Analysis experience to evaluate, design, and optimize ERP and related business systems.
- Business Process knowledge to document workflows, identify bottlenecks, and redesign processes for efficiency.
- Business Analysis capabilities to gather, clarify, and prioritize stakeholder needs and translate them into actionable solutions.
- Ability to define and manage Business Requirements, including creating specifications for system enhancements and integrations.
- Experience with ERP platforms (such as Infor, Epicor, Oracle, Microsoft Dynamics, or similar) and familiarity with high mix custom manufacturing or production environments.
- Knowledge of routings, bills of material, scheduling, quality systems, and shop-floor operations.
- Strong communication and collaboration skills to work effectively with operations, finance, IT, and leadership teams.
- Demonstrated experience leading process improvement initiatives using methodologies such as Lean, Six Sigma, or continuous improvement frameworks.
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent practical experience.
- Ability to work on-site in Wichita, KS, manage multiple projects, and adapt to changing business priorities.