Demo

Investigator II

SHARP STERILE MANUFACTURING LLC
Lee, MA Full Time
POSTED ON 10/16/2026
AVAILABLE BEFORE 2/13/2027

Position Summary

The Investigator II is a hands-on role responsible for conducting investigations and providing guidance to other investigators related to deviations.

Duties and Responsibilities

  • Lead cross functional teams in the investigation of equipment and complex deviations
  • Author deviation investigations and associated reports within required timeframes
  • Manage the timely review and investigation of and respond to deviation queries from internal and external sources
  • Collaborate with various departments to gather information, evaluate causal factors, and develop and implement effective corrective and preventive actions (CAPAs)
  • Support and participate in client communications and responses related to deviations and investigations, working closely with program team leads, quality, and leadership
  • Facilitate meetings with cross-functional stakeholders to drive alignment, clarify issues, and achieve desired outcomes for deviation investigations
  • Prioritize and manage multiple investigations in a fast-paced environment while meeting quality and timeline expectations
  • Evaluate data trends and perform trend analysis to make informed recommendations that improve quality processes and reduce recurrence of deviations
  • Contribute to continuous improvement of quality assurance processes by sharing insights, lessons learned, and best practices from investigations.
  • Interface with Engineering, Quality, Materials, Manufacturing, and Project Management.
  • Observe and investigate on the manufacturing floor and mechanical areas.
  • Assist in compiling information for the Key Performance Indicators (KPI) on an as needed basis
  • Attend and complete all mandatory training
  • Demonstrate SSM values and behaviors at all times
  • Other duties as assigned

Regulatory Responsibilities

  • Support Manufacturing Investigation function during FDA, corporate GMPs and customers compliance audits
  • Participate in internal audits as applicable

Supervisory
Responsibilities

  • Provide leadership in daily operations to other investigators

Experience

  • Four (4) years of relevant post-degree work experience in an Engineering, cGMP or quality position

Education

  • Associates degree
  • Bachelor’s or Master’s degree in a technical field preferred
  • An equivalent combination of education and experience may be considered

Knowledge, Skills & Abilities

  • Proficient in the use of MS office applications such as Word, Excel, PowerPoint and Adobe Acrobat
  • Basic understanding of cGMPs and of regulatory requirements as they apply to the pharmaceutical field or a related area
  • Familiarity of engineering concepts
  • Time management
  • Attention to detail while executing multiple tasks
  • Well-organized
  • Good oral and written communication skills, i.e. effective presentation of concepts and ideas, as well as interpersonal and conflict resolution skills

Physical
Requirements

  • Frequent standing and walking throughout the facility
  • Satisfactory audio-visual acuity

Salary : $68,000 - $90,000

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