Senior SRE/DevOps Operations Engineer

General Responsibilities

· Provision, monitor and operate cloud services in a globally distributed team

· Analyze and solve operational issues and respond to incidents

· Exposure to working with appropriate complex systems administration, database administration and managing landscape maintenance, upgrades and hotfixes

· Maintaining the integrity and security of servers and systems

· Exposure to developing and operating monitoring policies and standards

· Ensure proper resource allocation related to the use of computing resources across cloud environments

· Conduct incident root cause analysis and implement continuous improvements

· Partner with product development team to design and enhance service reliability

· Exposure in developing and implementing testing strategies and documenting results

· Work in a diverse environment and cross-train with other global team members

· Willingness to Support On-call rotation schedule

· Flexible schedule which may include weekend or after-hours work

Requirements

· Expertise with GIT

· Expertise with Concourse including setup, management and troubleshooting of new pipelines

· Expertise with Linux specifically SUSE and Ubuntu

· Expertise with Kafka, Zookeeper and BigData technologies

· Expert in development of automation for testing, deployment, scalability and management cloud services

· Expertise with building, implementing, and/or supporting cloud monitoring tools

· Expert knowledge of Cloud Computing and Databases

· Expert understanding of web services, networking, virtualization, and internet protocols

· Ability to multitask and handle various projects, deadlines and changing priorities

· Excellent communication and prioritization skills

· Expertise with security fundamentals as they pertain to SaaS Multitenant Application systems

· Strong interpersonal, presentation and customer service skills

Desired Qualifications

· Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC

· Experience with Cloud Foundry based environments

· Experience with Jenkins and/or Chef automation and Terraform

· Expert with Kubernetes, troubleshooting, operations, management and configuration of complex Kubernetes services

· Exposure to and understanding of troubleshooting IP networks and application stacks

Education

· BS/BA degree in Computer Science, Management Information Systems, or related IT discipline preferred
· ALLOWABLE SUBSTITUTION: An additional four (4) years of experience can be substituted for a BS or

· BA degree

· 8 years of experience


Additional Requirements

· Participation in an on-call rotation for handling P1 incidents is required.

· Experience with observability tools such as Prometheus and Grafana.