What are the responsibilities and job description for the Customer Service Representative position at Sharp Decisions?
Title :: Customer Service Representative
Location :: Washington DC-Baltimore Area
Pay :: $33/hr on W2.
Responsibiliti
es
Bachelor’s degree in Business, Communications, or a related field preferred Minimum of 6 years of relevant experience in a correspondence, escalation management, or contact center environment, or an equivalent combination of education and experien
ce.Exceptional written and verbal communication skills Strong problem-solving and analytical abilities Ability to quickly develop expertise in policies, procedures, and issue positions Proficiency in Outlook, Word, Excel, and PowerPoint; ability to navigate internal systems and knowledge tools Strong ownership mindset with consistent follow-through Ability to work in a fast-paced, results-oriented team environm
Salary : $33