What are the responsibilities and job description for the IT OTC Analyst position at Sharp Business USA?
Overview
The IT OTC (Order to Cash) Analyst plays a critical role in delivering robust IT solutions that support and enhance core business operations, with a specialized focus on SAP applications. This hands-on role is responsible for the configuration, testing, and deployment of system enhancements in the OTC process, ensuring alignment with business goals and compliance with IT standards. The analyst will work across various departments, translating business requirements into functional technical solutions.
Responsibilities
Markets office technology products and solutions that help businesses to boost productivity, streamline workflow and reduce costs. SIICA is comprised of two separate sales channels: Sharp Business Systems (direct sales division) and channel sales which represents all resellers and distributors that market Sharp products and solutions for businesses in the US and in Latin America through SIICA’s Latin America Group (LAG).
Compensation For This Position
The compensation range for this role is $95,000-$115,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Employee perks
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
#siica
The IT OTC (Order to Cash) Analyst plays a critical role in delivering robust IT solutions that support and enhance core business operations, with a specialized focus on SAP applications. This hands-on role is responsible for the configuration, testing, and deployment of system enhancements in the OTC process, ensuring alignment with business goals and compliance with IT standards. The analyst will work across various departments, translating business requirements into functional technical solutions.
Responsibilities
- Configure, maintain, and optimize SAP OTC modules including Sales & Distribution, CRM, Rebates, Contracts, and Pricing.
- Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
- Translate complex business requirements into detailed functional and technical specifications.
- Troubleshoot system and integration issues, particularly involving ABAP debugging and interface analysis.
- Drive the design, testing, and implementation of changes to meet business objectives.
- Coordinate and document requirements gathering, functional analysis, and solution design.
- Create and maintain high-quality documentation including process flows, test scripts, and user training materials.
- Collaborate with cross-functional teams on SAP-related projects, enhancements, and ongoing system support.
- Ensure all system changes follow established IT standards, change control, and validation procedures.
- Bachelors degree or equivalent work experience is required
- 5 years of experience in SAP OTC configuration and related functional areas.
- Solid understanding of SAP rebate processing, contract management, pricing, and billing.
- Experience with SAP data structures and the ability to interpret ABAP code (debugging, not development).
- Familiarity with integration points between SAP OTC and FI, MM, and other supply chain modules.
- Experience with S4 Rise.
- Strong analytical and problem-solving skills; ability to identify root causes and recommend scalable solutions.
- Experience writing detailed functional and technical specifications.
- Excellent communication and interpersonal skills; ability to collaborate effectively with both technical and business stakeholders.
- Ability to work independently and manage multiple priorities under tight deadlines.
Markets office technology products and solutions that help businesses to boost productivity, streamline workflow and reduce costs. SIICA is comprised of two separate sales channels: Sharp Business Systems (direct sales division) and channel sales which represents all resellers and distributors that market Sharp products and solutions for businesses in the US and in Latin America through SIICA’s Latin America Group (LAG).
Compensation For This Position
The compensation range for this role is $95,000-$115,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Employee perks
- Flexible hybrid work schedules.
- Comprehensive, family-friendly healthcare plans (medical, dental, vision).
- 401k retirement plan with a competitive match and plenty of financial support tools.
- Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
- Rewarding and wholistic wellness program.
- Training, professional development, and mentorship
- Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
- Dynamic culture eager to innovate, enhance diversity, and work smarter.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
#siica
Salary : $95,000 - $115,000