What are the responsibilities and job description for the Administrative Assistant – MIHER Program Specialist position at Sharon's Heating & Cooling, Inc.?
Company Overview
Sharon's Heating & Cooling is a family-owned and operated HVAC company with a proud legacy of 45 years of service excellence. We are dedicated to providing top-quality heating, ventilation, and air conditioning solutions to our community with integrity and professionalism.
Job Overview
We are seeking an organized, detail-oriented individual to assist with document preparation, application tracking, and administrative tasks for the Michigan Homeowner Assistance / Energy Efficiency programs. This role is critical in ensuring all paperwork is submitted accurately and tracking progress through state portals.
Responsibilities
- Organize customer information.
- Fill out state program application forms accurately.
- Upload files securely to the MIHER/MISHDA online portals.
- Track application statuses and follow up on missing items.
- Maintain a digital filing system for all sensitive records.
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy
- Ability to handle confidential information responsibly and discreetly
- Strong time management skills with the ability to prioritize tasks effectively
- Previous clerical or administrative experience in a customer service environment is highly desirable
- Experience with MSHDA, MIHOPE, or similar government assistance programs is highly preferred.
- Strong digital literacy, including proficiency with PDFs, scanning, and cloud storage.
- Excellent attention to detail and data entry accuracy.
- Ability to handle confidential personal and financial information securely.
Join our team to play a vital role in supporting our programs while enjoying a collaborative work environment that values your skills and dedication. This position offers the chance to grow professionally while making a meaningful difference in our community.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $25