Golf ProShop Merchandiser

Located just off Highway 280 in Menlo Park, Sharon Heights Golf & Country Club has been one of the top private golf and country clubs in the United States since opening in 1962. We have a proud history of providing excellent food, service and experiences to our members.

Why work here?

• Meals provided Tuesday through Sunday
• Scholarship program for Education/Tuition assistance for yourself or child(ren)
• Health benefits including medical, dental, vision
• Paid Time Off
• Holiday Bonus
• 401(k) after 3 months of employment

Job Purpose

The Golf ProShop Merchandiser is responsible for sourcing, procuring, displaying, and managing the Golf ProShop merchandise inventory. This position is critical for delivering a hospitality-focused retail experience that aligns with the Club's brand and enhances the member experience.

Job Summary (Essential Functions)

• Provide a warm, personalized experience for members and guests, fostering a ProShop atmosphere that is inviting, attentive, and reflective of the club’s hospitality standards
• Maintain understanding of member preferences, develop merchandising plan in alignment with club priorities
• Source and procure merchandise that aligns with member preferences, seasonal trends, and club standards; anticipating member needs
• Build and maintain strong vendor relationships; negotiate pricing and terms
• Manage and maintain appropriate levels of stock, receiving and processing new merchandise, conducting regular inventory counts, and managing storage areas
• Design and maintain compelling and organized displays, periodically updating shop layout and implementing seasonal and promotional displays
• Receive and price inventory using Jonas POS software, process sales transactions; manage special orders in GolfGenius to ensure timely communication and delivery, manage price changes, etc.
• Maintain cleanliness and organization in all retail and storage areas
• Support club events, tournaments, and promotions with targeted merchandise offerings
• Collaborate with ProShop staff to establish and maintain shared understanding of merchandising standards and product information
• Coordinate with Finance for invoice processing, inventory controls, sales forecasting, and cost controls
• Process invoices and credits to appropriate general ledger accounts through Beanworks accounts payable platform
• Perform month-end account reconciliations, collaborating with Finance to resolve any discrepancies
• Track and analyze sales data to inform merchandising decisions, adjusting product mix based on demand, seasonality, and member feedback
• Regularly track retail price adjustments from vendors, process credits net-downs are issued and adjust price on applicable items in the Golf Shop
• Continuously seek opportunities to elevate the retail experience

Qualifications

• Education
  • High school diploma or equivalent required
  • Post-secondary education in business-focused sports management preferred but not required
• Licensure/Certifications
  • Association of Golf Merchandisers Certified Retail Manager credential preferred but not required
• Experience
  • 3-5 years of retail experience in relevant sports or fashion merchandising role(s) required
  • Experience conducting sales via POS terminal/system (e.g. Jonas) required
  • Experience in private Golf & Country Club industry strongly preferred
• Skills
  • Strong customer service and interpersonal skills
  • Intermediate or higher understanding of the game of golf, golf etiquette
  • Knowledge of golf brands, equipment, and apparel trends
  • Creative eye for product presentation and visual merchandising
  • Organized and detail oriented with administrative capability
  • Strong written and spoken communication skills, ability to communicate professionally and hospitably with members via phone, email, and in-person
  • Self-initiating, solutions oriented

Physical Requirements and Work Environment

Must be able to lift and carry 50 lbs, as well as stand for extended periods of time. Frequent standing, walking, lifting, bending, stooping, squatting. Ability to work in varying weather conditions (heat, cold, precipitation, etc.) in varying settings (indoor, outdoor).

Work Schedule and Hours

• Full-Time (~40 hours/week) Hourly
• Ability to work flexible hours, including some weekend and holiday availability required

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the club.

Sharon Heights Golf & Country Club is an Equal Opportunity Employer

Sharon Heights Golf & Country Club is proud to be an equal opportunity workplace. Individuals seeking employment at Sharon Heights are considered without regards to any characteristic protected by federal, state, or local laws.