Position Qualifications and Continuing Requirements:

• Have a minimum of a high school diploma or a GED
• Be in good mental and physical health, have sound judgment, and a sincere desire to work with the facility's  population
• Know and adhere to the facility's Mission Statement and role in Recovery
• Demonstrate a commitment to consumer rights, dignity, and independence
• Possess a basic knowledge of services that enhance the psychosocial wellbeing of consumers
• Be committed to cultivating an environment that promotes Recovery and collaborative relationships among consumers, staff, and stakeholders
• Be able to therapeutically engage with consumers regardless of their manner of presentation
• Have excellent organizational and communication skills as well as the ability to multitask
• Possess a high capacity for problem-solving
• Possess basic computer skills
• Have the ability to work independently as well as collaborate with staff and community based medical, psychiatric, and transportation providers
• Be able to receive and carry out directives
• Be highly dependable and punctual
• Be willing to act as a role model in team spirit, conduct, and appearance
• Be able to work evenings, weekends, holidays, and/or in emergency situations when requested
• Possess a high capacity for problem-solving
• Possess basic computer skills
• Be able to receive and carry out directives
• Have the ability to work independently as well as collaborate with staff and community based medical, psychiatric, and transportation providers

Responsibilities:

• Assemble, check contents, and maintain medical records for both active and discharged consumers
• Compile and submit information from records as required for insurance companies, funding entities, correctional/judicial systems, and any other authorized individual or entities
• Conduct regular audits of active consumer records to ensure all required documentation is present and timely
• Establish and oversee a procedure to ensure consumer records do not leave the Medical Records area except as authorized in facility policies and procedures
• Arrange offsite medical appointments in accordance with physician's orders
• Verify that consumer benefit funding will cover offsite services
• Arrange transportation and staff escort to and from appointments as needed
• Supervise escorts to ensure they are providing services in accordance with facility standards
• Ensure that consumer care supplies are ordered, well-stocked, and readily available to staff