What are the responsibilities and job description for the Project Manager, Global Operations position at SharkNinja?
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
At SharkNinja, our purpose is to positively impact people's lives every day in every home around the world! We work hard to provide consumers with high-quality, innovative products that make life easier. We thrive on passion and creativity and are looking for great people with great ideas who want to build the next big thing and grow while doing it.
KEY RESPONSIBILITIES
Reporting to the Sr. Project Manager, Global Operations, the Project Manager will support and manage cross-functional initiatives that drive operational efficiency and enhance global supply chain and eCommerce performance. This role focuses on execution, coordination, and continuous improvement across multiple teams.
Key Focus Areas:
- Project Coordination: Manage planning, execution, and delivery of assigned projects, ensuring alignment with timelines, budgets, and organizational priorities.
- Operational Support: Collaborate with logistics, order management, planning, commercial, and technology teams to improve processes and support Retail and Direct-to-Consumer (DTC) operations.
- eCommerce Integration: Assist in initiatives that enhance consumer experience across eCommerce platforms and fulfillment networks.
- Stakeholder Engagement: Build strong working relationships with internal teams to ensure project objectives are met.
- Risk & Change Management: Support identification of risks and assist in implementing mitigation plans; help guide teams through process changes.
- Data & Reporting: Track project KPIs, prepare status updates, and provide insights to senior team members for decision-making.
- Continuous Improvement: Contribute to process improvement initiatives and adoption of best practices in project management.
QUALIFICATIONS
- 3–5 years of experience in project management or operations within supply chain, retail, or eCommerce environments.
- Familiarity with global supply chain processes and DTC logistics preferred.
- Strong organizational and communication skills; ability to manage multiple priorities in a fast-paced environment.
- Experience with project management tools and Microsoft Office Suite (Excel, PowerPoint, Project).
- Knowledge of ERP/WMS/eCommerce platforms (e.g., SAP, NetSuite, Shopify) is a plus.
- Ability to work collaboratively across teams and influence outcomes without direct authority.
EDUCATION
Bachelor's degree in Business, Supply Chain Management, or related field required. PMP or similar certification is a plus.
OTHER REQUIREMENTS
- Travel up to 10% (Domestic & International).
- Flexible schedule to accommodate virtual meetings across time zones.
Our Culture
At SharkNinja, we don't just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company—you're part of an outrageously extraordinary community. Together, we won't just launch products—we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com