What are the responsibilities and job description for the New Product Development Manager - Quality position at SharkNinja?
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
New Product Development (NPD) Quality Manager
Location: Needham MA HQ
Department: Product Development
Reports To: Director or Sr. Director of Quality
FLSA Status: Exempt
Position Summary
The NPD Quality Manager is responsible for ensuring that all new products developed by the organization meet the highest standards of quality, safety, and compliance. This role supports the full product development lifecycle — from concept through commercialization — and acts as a critical liaison between Quality, R&D, Operations, and Supply Chain to ensure that quality is built into new products from the start.
The successful candidate will have deep experience in quality systems, risk management, and product development processes, ideally within a consumer goods environment.
Key Responsibilities
New Product Development Support
Education:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Pay Range
$135,000—$207,000 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn More About Us
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
New Product Development (NPD) Quality Manager
Location: Needham MA HQ
Department: Product Development
Reports To: Director or Sr. Director of Quality
FLSA Status: Exempt
Position Summary
The NPD Quality Manager is responsible for ensuring that all new products developed by the organization meet the highest standards of quality, safety, and compliance. This role supports the full product development lifecycle — from concept through commercialization — and acts as a critical liaison between Quality, R&D, Operations, and Supply Chain to ensure that quality is built into new products from the start.
The successful candidate will have deep experience in quality systems, risk management, and product development processes, ideally within a consumer goods environment.
Key Responsibilities
New Product Development Support
- Lead quality assurance activities during all phases of new product development (concept, design, scale-up, launch).
- Participate in cross-functional product development teams to ensure design for quality and compliance.
- Ensure product requirements, specifications, and validations are documented and meet applicable standards.
- Develop and implement quality plans, including Design Controls, Risk Assessments (FMEA), and validation protocols.
- Lead Design Failure Mode and Effects Analysis (DFMEA) and Process FMEA sessions.
- Identify potential quality and compliance risks early in development and drive mitigation strategies.
- Collaborate with R&D, Regulatory, and Operations to ensure seamless design transfer and manufacturability.
- Partner with Procurement and Supplier Quality to qualify and validate new suppliers or materials.
- Provide quality input during stage-gate reviews and ensure appropriate documentation is in place.
- Ensure new products comply with relevant quality and regulatory standards (e.g., FDA, GMP, ISO, or other depending on industry).
- Oversee the creation and review of technical documentation including Design History Files (DHF), Product Requirement Documents (PRD), and Test Protocols.
- Support internal and external audits related to new product development.
- Drive continuous improvement initiatives within NPD quality systems and processes.
- Use root cause analysis and CAPA processes to resolve issues identified during validation or launch.
- Monitor and analyze quality KPIs related to new products and post-market feedback.
Education:
- Bachelor’s degree in Engineering or related technical field.
- Advanced degree (MS or MBA) preferred but not required.
- 6–10 years of experience in quality assurance, ideally with a focus on new product development.
- Experience in consumer goods, cosmetics, personal care, medical devices, food & beverage, or other regulated industries.
- Demonstrated knowledge of quality tools (e.g., FMEA, DOE, SPC) and quality management systems.
- Strong problem-solving and analytical skills.
- Ability to work cross-functionally in a fast-paced, innovation-driven environment.
- Excellent written and verbal communication skills.
- Proficient with quality systems software and Microsoft Office; experience with eQMS a plus.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Pay Range
$135,000—$207,000 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn More About Us
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
Salary : $135,000 - $207,000
