What are the responsibilities and job description for the Hair Salon Receptionist/Assistant position at Sharkey's Cuts For Kids?
We are looking for a Salon Receptionist/Assistant to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
- Warmly greet clients, inform assigned stylists of their arrival
- Schedule appointments on salon software
- Answer phone calls in a timely manner
- Process transactions (cash and credit cards) and issue receipts
- Chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Cross-sell services and products when appropriate
- Maintain a tidy Salon
- Various Salon Duties - Cleaning stations ,Doing Laundry
Skills
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $13 - $15