Real Estate Escrow Specialist

Perform a range of escrow accounting duties and provide support for affiliate title companies and other Share Success Center (SSC) finance departments.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

The position provides support to many affiliate title/escrow companies and is known as the ‘Gatekeepers’. This group is extremely important because they ensure cash settlement policies are followed and help to prevent mistakes and fraud.

1. Perform a variety of escrow accounting tasks and meet or exceed the service level agreement requirements. (70%)

• Record and send cash related to real estate closings (wire transfers, ACH)
• Maintain title software records (SoftPro)
• Perform daily cash management functions: daily wire activity balancing, moving cash between and out of escrow ledgers, and recording transactions to escrow files.
• Monitor bank portals and run banking reports
• Communicate with title and escrow company staff on specific files and questions
• Communicate with bank contacts and corporate treasury when necessary
• Respond to information requests from inside or outside the company
• Investigate and resolve account and file discrepancies.

2. Work with various SSC finance departments and other groups as needed. (20%)

3. Work on outstanding check follow up (5%)

4. Perform other duties as assigned. (5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications:

• 1-3 years’ experience in Real Estate/Title, Mortgage Loan Servicing, Banking, or applicable field
• Associate’s degree in accounting, business/finance
• Experience working in banking and cash management or processing wire transfers
• Ability to work in a hybrid environment and not need supervision (be proactive).
• Strong ability to communicate clearly via email, phone, or in person.
• Ability to work independently, prioritize when needed, and meet deadlines.
• Strong basic data entry skills and being numbers-oriented
• Collaborate well with a team and get along with people.

Wage: $25.00 – $28.75 hourly; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.