What are the responsibilities and job description for the Branch Manager position at Shared Services Group Inc?
COMPANY OVERVIEW:
CERTERRA (formerly RMA Companies) is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve.
We are a national firm with a global reach serving national and international clients from 30 offices located in 10 states and are ranked on ENR’s Top 500 list alongside the nation’s top firms.
With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients.
Job Summary: The Tacoma Branch Manager is responsible for overseeing all operations at Certerra’s Tacoma office. This role ensures the effective delivery of services, fosters strong client relationships, and drives business growth. The Branch Manager leads the local team, manages resources, and ensures all projects are executed efficiently, on time, and in compliance with company standards and client expectations. Duties: The Branch Manager provides leadership across a diverse range of residential, commercial, industrial, and infrastructure projects. This role includes supervising operations, ensuring adherence to technical standards and regulatory requirements, and maintaining quality assurance on all deliverables. The manager collaborates closely with project managers, technical staff, and administrative personnel to resolve field issues, streamline processes, and support professional development within the team. Key responsibilities include tracking branch financial performance, preparing operational reports, maintaining certifications, and upholding a strong safety culture. The Branch Manager also engages directly with clients, builds long-term partnerships, and identifies new opportunities to expand services and grow the business in the Tacoma region. Education/Qualifications: Candidates must possess a high school diploma or equivalent; a degree in engineering, construction management, or a related field is preferred. A minimum of 3–5 years of managerial or supervisory experience in construction, geotechnical engineering, special inspections, materials testing, or a related technical field is strongly desired. Successful candidates will demonstrate the ability to manage personnel, oversee project execution, and coordinate multiple priorities in a fast-paced environment. Certifications/Licenses: Preferred qualifications include licensure as a Geotechnical Engineer or Washington Association of Building Officials Technical Director. Additionally, possession of relevant ICC/WABO certifications, including but not limited to Reinforced Concrete, Proprietary Anchors, Lateral Wood, Structural Masonry, and Structural Steel & Bolting are preferred. While certifications are not mandatory for the Branch Manager position, familiarity with technical inspection standards and certifications is essential for effective oversight. Certerra supports continued professional development and can assist with obtaining necessary certifications as appropriate. We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated on the basis of their ability, competence, and performance of the essential functions of their positions. There will be no discrimination on the basis of race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such persons will be hired on the basis of their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions. |
