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Human Service Case Manager/Life Coach

Shared Living Collaborative
Merrimac, MA Full Time
POSTED ON 11/19/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Human Service Case Manager/Life Coach position at Shared Living Collaborative?

The Shared Living Collaborative is a unique, innovative Human Service Agency providing self-directed, person-centered, non-stigmatizing, holistic supports to Individuals with disabilities and their families. We strive to develop sustainable, connected communities, tackling social, cultural, environmental and economic challenges.

We offer competitive pay, benefits (for FT staff), and amazing perks which may include, upon availability, free horseback riding lessons, paid wellness day activities (massage, days off to go fishing, cooking lessons…) discounted lunches, free organic vegetables, discounted organic eggs, bring-your-dog-to-work-program (upon approval), onsite recreation opportunities, ongoing mentoring and training, and more! We are a vibrant, supportive community perfect for growing your Human Service Career - come join a magical place to work and make a difference in the lives of Individuals with disabilities!

Job Description: Case Manager/Life Coach for Adult Programs

Duties:

· Provide holistic, individualized, and effective Case Management supports to adults with intellectual disabilities residing in independent and/or Shared Living Arrangements.

· Assist with the Person Centered Planning activities, and collaborate with the Individual’s family, guardian, and team (initially and ongoing) for adults referred to the Program.

· Assist with the development and implementations of all safety guidelines and procedures to ensure that Individual’s health, personal, and safety needs are met at all times.

· Work collaboratively with the agency’s nurse to ensure that Individual’s medical/dental/psychiatric needs are met at all times and maintain related documentation.

· Participate in all necessary training and obtain required certifications

· Assist in the development of ISP goals/objectives, facilitate implementation strategies, and compile specific relevant data and information.

· Promote and teach human rights and self- advocacy skills.

· Assist in the development and implementation of individualized Therapeutic Guidelines including Positive Behavior Supports and Trauma Informed approaches.

· Coordinate and facilitate therapeutic supports, (such as individual therapy, sensory diets, speech and language exercises, and relationship groups) and skill building activities to assist Individuals in overcoming challenges.

· Work collaboratively with the Management Team in providing guidance, training, and supervision to Shared Living Providers and Support Staff.

· Work with Shared Living Providers to ensure that their needs for ongoing and emergency supports, including respite and crisis prevention supports, are met.

· Maintain required documentation and such as monthly visitation notes, updated Emergency Fact Sheets, incident reports, etc.

· Visit Individuals and Households as scheduled, assist with appointments as needed, and provide therapeutic direct care supports.

· Participate in meetings such ISPs and function as a liaison to DDS Service Coordinators and collaterals.

· Maintain required documentation/records and ensure compliance with all SLC, DDS, and QUEST regulations, guidelines, policies, contracting and reporting requirements (including DPPCs and incident reports).

· Assist Individuals in the development and implementation of life skills and in becoming as self-sufficient as possible, without compromising safety.

· Assist Individuals in the development of social skills, and meaningful relationships and friendships.

· Provide crisis prevention and intervention when necessary and appropriate.

· Promote a healthy life style and facilitate opportunities for community membership, civic activities, meaningful work and employment.

· Assist in planning and facilitating therapeutic agency activities i.e. groups, classes, outings, etc.

· Promote and facilitate opportunities for purpose, contribution, leadership, and career building for Individuals.

· Participate in on call responsibilities/rotation

· Be available to work afternoons and evenings and one weekend day.

Supervision

Works as part of a team under the supervision of the Director of Adult Services.

Education

Minimum requirements: Associate’s Degree, Bachelor’s Degree preferred, in Social Work, Psychology or related field. Experience may be substituted for educational requirements.

Experience

Applicants should have a minimum of two years’ experience in providing supports to Adults over the age of 22 who have developmental or physical disabilities, and/or mental health challenges.

Skills/Qualities/Knowledge

· Ability to provide comprehensive and effective case management services

· Works to reflect the mission and principles of Shared Living Collaborative and DDS

· Effective written and oral communication skills

· High degree of flexibility, coachability, adaptability, organization, and attention to detail.

· Ability to maintain a confidential working relationship

· Ability to prioritize and multi-task.

· Crisis prevention and intervention skills

· Knowledge of Positive Behavior Supports and Trauma Informed approaches and ability to apply a variety of therapeutic approaches and strategies

· Valid driver’s license

· Demonstrates solid interpersonal skills and is reliable, consistent and dependable.

· Exhibits good judgment and decision making skills even in challenging situations and demonstrates creative problem-solving skills.

· Works well independently and as part of a team.

· Demonstrates initiative, commitment, and positive energy.

· Demonstrates personal awareness/self-reflection related to work issues and performance and is committed to personal and professional growth.

· Understanding of Shared Living Collaborative, and DDS/funding agencies policies, procedures, and regulations

· Ability to work effectively with all collaterals

· Ability to initiate, coordinate and provide oversight related to all medical and therapeutic supports, safety procedures, skill development, behavior guidelines, assessments, ISPs, Progress Reports, etc.

· Provide oversight related to all record keeping requirements in collaboration with the Management Team

· Demonstrate a knowledge related to all essential safeguards and procedures such as fire safety, environmental, and street safety.

· Understanding of Sensory Integration Challenges

· Ability to perform physical tasks such as lifting and providing assistance with mobility, as needed

· Current CPR, First Aid, Human Rights certification. Training can be provided upon hire.

Benefits available to full time staff after ninety days probationary period.

Please apply via really or fax resumé to 978-346-8550

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

Work Location: In person

Salary : $58,000 - $62,000

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