Golf Operations Intern

Shanty Creek Resort is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

Position Overview:

Shanty Creek Resort is seeking a personable, energetic, and service-driven Golf Professional Intern to join our golf operations team for the 2025 season. This internship offers valuable hands-on experience in the day-to-day guest services and operations of a top-tier, four-season resort with five championship golf courses.

The ideal candidate is pursuing a career in golf management, hospitality, or professional golf and wants to develop skills in customer service, tournament operations, merchandising, and leadership.

Key Responsibilities:

Guest Services Outside Operations:

• Greet and assist members and guests with enthusiasm and professionalism

• Manage bag drop, cart staging, cleaning, and rotation

• Provide course information and assist with tee time flow and pace of play

• Deliver exceptional customer service on the driving range, practice areas, and throughout the course

Golf Shop Administration:

• Assist with retail operations, including sales, merchandising, restocking, and inventory

• Answer phone calls, book tee times, and help with point-of-sale transactions

• Learn and utilize golf shop software and tee sheet management systems

Tournament & Event Support:

• Help plan and execute tournaments, outings, and member events

• Prepare signage, scorecards, cart signs, and assist with pairings and scoring

• Work with the Head Golf Professional and team to ensure smooth event flow and high guest satisfaction

Player Development (optional based on experience):

• Assist with junior golf camps and clinics

• Shadow golf instruction and learn about lesson programming

Qualifications:

• Currently enrolled in or recent graduate of a PGA Golf Management, Hospitality, or Recreation program

• Passion for golf and interest in pursuing a career in the golf industry

• Outstanding interpersonal and communication skills

• Dependable, detail-oriented, and able to multitask in a fast-paced environment

• Willingness to work weekends, holidays, and early/late shifts

• Basic golf knowledge and etiquette required; PGA associate status a plus but not required

Internship Details:

• Season: May – September 2025 (flexible based on school schedule)

• Compensation: Hourly wage tips (bag handling, range, etc.)

• Hours: 35–45 hours/week

• Perks Include:

  • Complimentary golf and range use

  • Discounts on meals, lodging, and retail

  • Staff housing available (limited)

  • Uniforms provided

  • Access to PGA professionals and networking opportunities

  • Letter of recommendation upon successful completion