What are the responsibilities and job description for the TMS Technician and Coordinator position at Shanti TMS?
TMS Technician & Coordinator – Full-Time
Shanti TMS, Shanti Recovery & Wellness
Location: Portland, OR (Southeast Portland)
Job Type: Full-Time, W-2 Employee
Schedule: Monday–Friday | In-Person
Benefits: Paid Time Off, Paid Sick Leave, 401(k) with Employer Match
Start Date: As Soon As Possible
About Our Practice
Shanti Recovery & Wellness is an established outpatient mental health and addiction medicine practice in Southeast Portland. We provide comprehensive, evidence-based treatment for patients experiencing depression, anxiety, substance use disorders, and other mental health conditions.
Our TMS program, Shanti TMS, offers Transcranial Magnetic Stimulation (TMS) as a noninvasive treatment for depression, anxiety disorders, and OCD using MagVenture technology.
We are seeking a reliable, compassionate, and highly organized TMS Technician & Coordinator to join our team full-time.
This position combines direct patient care with administrative coordination and day-to-day management of our TMS program.
Position Overview
The TMS Technician & Coordinator will be responsible for administering TMS treatments under physician supervision, coordinating patient care, managing treatment schedules, and helping ensure the efficient operation and growth of our TMS program.
Previous TMS experience is strongly preferred. Experience with MagVenture equipment is especially desirable but not required.
We are willing to train a motivated candidate with a strong healthcare background and excellent interpersonal and organizational skills.
Key Responsibilities
TMS Treatment & Patient Care
- Administer TMS treatments using our MagVenture system in accordance with established protocols and physician direction.
- Prepare patients for treatment and ensure proper positioning and comfort.
- Monitor patients during treatments and communicate concerns to the supervising clinician.
- Educate patients about the TMS process, treatment expectations, and potential side effects.
- Maintain accurate and timely treatment documentation.
- Ensure treatment equipment and clinical areas are maintained appropriately.
- Assist with patient progress monitoring and clinical assessments.
TMS Program Coordination
- Coordinate new TMS patient inquiries, consultations, and treatment scheduling.
- Communicate with prospective and existing patients by telephone, email, and in person.
- Assist with insurance verification, prior authorizations, and treatment approvals.
- Maintain organized patient records and track treatment progress.
- Manage daily treatment schedules to maximize efficiency and continuity of care.
- Coordinate communication between patients, clinicians, and administrative staff.
- Follow up with prospective patients and help guide them through the onboarding process.
- Monitor treatment attendance and assist with patient retention.
- Support community outreach and patient education efforts to increase awareness of TMS services.
Qualifications
Preferred Qualifications
- Previous experience administering or coordinating TMS treatments.
- Familiarity with MagVenture TMS equipment preferred.
- Experience working in a psychiatry, behavioral health, or outpatient medical setting.
- Experience with insurance authorizations and patient scheduling.
Required Qualifications
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Comfortable working directly with patients experiencing depression and other mental health conditions.
- Ability to manage multiple responsibilities independently.
- Basic computer proficiency and ability to learn electronic health record systems.
- Dependable, professional, and patient-centered approach to care.
- Ability to work full-time, Monday through Friday,
Previous TMS experience is highly valued but is not an absolute requirement for an otherwise qualified candidate.
Compensation & Benefits
We offer a competitive compensation package based on qualifications and relevant experience.
Benefits include:
- Full-time W-2 employment.
- 401(k) retirement plan with employer matching.
- TMS new patient bonus
- Paid time off (PTO).
- Paid sick leave in accordance with Oregon law.
- Paid training and professional development.
- Consistent Monday–Friday schedule.
- Supportive, collaborative clinical environment.
- Opportunity to play a central role in an established and growing TMS program.
Why Join Shanti TMS?
This is an opportunity to work in a physician-led outpatient practice where you can develop meaningful relationships with patients and directly contribute to improving their mental health.
Unlike positions focused exclusively on administering treatments, this role offers greater responsibility and involvement in the overall operation of a TMS program.
We value employees who demonstrate initiative, reliability, compassion, and a commitment to providing excellent patient care.
Pay: $26.00 - $32.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Application Question(s):
- Do you have experience working with a TMS machine?
Work Location: In person
Salary : $26 - $32