What are the responsibilities and job description for the Patient Experience Specialist II position at Shannon Health?
Job Summary
Under general supervision, the Patient Experience Specialist performs clerical and general office work of moderate difficulty, registers and pre-registers patients, assists patients and guarantors with insurance, ensures that appointment is authorized, assists with account payment questions and collections, and prepares deposits.
Qualifications
Education
- Required
- High School Diploma, GED, or equivalent
Experience:
- Required
- One year of Clerical/General Office experience
- Preferred
- One or more years of experience or knowledge of Medical Terminology
- One or more years of experience in Cash Handling
Certification/Licensure: N/A