What are the responsibilities and job description for the Director of Event Operations position at Shannon Connex Recruiting?
We are looking specifically for Destination Management and operations experience.
About the company
This is a National Destination Management company (DMC) with over 13 offices nationwide and over 250 Team Members and growing. They are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what they love with a passion to please. They have over 57 industry awards as a demonstration of their commitment to excellence. Come be part of this award-winning team!
Optimal Candidate
As the Director of Event Operations, you will play a strategic role on a dedicated team as it continually strives to over-deliver on client expectations. This company specializes in Destination Management Services as well as the design and production of special events. They are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful team player will be innovative and able to create logistical solutions while providing leadership to Account Managers in program operations. They will possess 5 years of hospitality and leadership experience and DMC experience is necessary in this role.
Summary of position:
Primary responsibilities for the Director of Operations is to help lead program operations (throughout Southern California), attract, retain, and teach future Account Managers in the best practices for program operations. To succeed, you must be an expert in services such as group transportation, theme décor and entertainment, tours, activities, off-site events, and other traditional destination management services. You must also be able to manage people by providing daily guidance on maximizing their effectiveness and serving as a mentor to aid their development. The everyday tasks vary but include leading the Operations team, site inspections, vendor negotiation, identifying and scheduling quality part-time field staff, leading program operations, and creating the final invoice to the client.
Schedule: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed.
Skills: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude, DMC experience, 5 years of operations management, or a combination of management and Director experience.
Compensation & Benefits
- Compensation is salary plus progressive commission/bonus structure
- The company provides laptop, mileage reimbursement, cell phone reimbursement, health benefits, and a 401K program. Association memberships, continued education allowance for DMCP or CMP, end-of-year holiday sales retreat and event, and continual on-site learning tools.
This company provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This job posting is managed by Shannon Connex Recruiting.