Automotive Service Advisor

Seeking a motivated and energetic Automotive Service Advisor for a very busy shop

Job Overview
We are seeking an experienced and dedicated Automotive Service advisor to join our team. The ideal candidate will work along side the service manager of our automotive service department, ensuring exceptional customer service and efficient workflow. This role requires strong leadership skills and a comprehensive understanding of automotive repair processes, including diagnostics, service writing, and sales. The Automotive Service advisor will play a crucial role in aligning the team's efforts with our business goals while maintaining high standards of quality and safety. Most importantly you must sell! This is a sales position!

Responsibilities

• Manage the daily operations of the automotive service department, including scheduling, workflow management, and staff supervision.
• Oversee service writing to ensure accurate documentation of customer requests and services performed.
• Collaborate with technicians to align on automotive diagnostics and repair strategies for various vehicles, including diesel engine repairs.
• Conduct auto estimating for repair costs and communicate effectively with customers regarding their vehicle needs.
• Ensure compliance with safety regulations and maintain a clean, organized work environment.
• Selling all automotive services especially Tires and vehicle repairs
• Monitor inventory levels for parts and supplies, placing orders as necessary to maintain operational efficiency.
• Foster strong customer relationships through effective communication and problem-solving skills to enhance customer satisfaction.
• Analyze performance metrics to identify areas for improvement within the service department.

Requirements & Compensation

• Proven experience in SALES or a related field is preferred.
• Strong knowledge of automotive repair processes, including auto body repair, automotive diagnostics, and diesel engine repair.
• Excellent service writing skills with the ability to align team efforts towards achieving sales goals.
• Familiarity with auto estimating processes and tools is highly desirable.
• Exceptional leadership abilities with a focus on team development and performance enhancement.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Ability to communicate clearly with both customers and team members to ensure a smooth operation.
• A valid driver's license is required; additional certifications in automotive technology are a plus.
• Ability to maintain enthusiasm and a professional demeanor at all times
• Availability to work a flexible schedule to cover store hours (730-5:30pm M-F & 7:30-5:00 Sat. NO SUNDAYS & NO HOLIDAYS
• Assure proper repair order flow to satisfy shop & business office requirements.
• Compensation hourly

Join us in delivering top-notch automotive services while leading a dynamic team dedicated to excellence!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Days:

• Every weekend
• Monday to Friday

Work Location: In person

Salary : $40,000