What are the responsibilities and job description for the Front Office Treatment Coordinator position at Shanks Oral Surgery?
Overview
We are seeking a dynamic and detail-oriented Front Office Treatment Coordinator to join our dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. This position offers an exciting opportunity to be part of a collaborative environment dedicated to improving dental health while providing outstanding customer service.
Responsibilities
- Greet patients warmly and manage front desk operations with professionalism and efficiency
- Schedule patient appointments accurately utilizing EMR systems like eClinicalWorks or Eaglesoft, ensuring optimal clinic flow
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and proper documentation review
- Answer multi-line phone systems with excellent phone etiquette, providing clear communication and appointment confirmations
- Requirements
- Proven experience in front desk roles within dental environment
- Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Dentrix;
- Excellent computer skills including proficiency in Microsoft Office and familiarity with multi-line phone systems
- Ability to handle sensitive patient information in accordance with HIPAA standards
- Exceptional organizational skills with attention to detail in filing, data entry (including 10 key typing), and office management tasks
Join our team to make a meaningful difference in patients’ lives by delivering compassionate service while supporting efficient clinic operations. We value your expertise in the dental field and are committed to fostering a positive work environment where your skills can thrive.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $19 - $21