BHSS NOC

Job Title: Behavioral Health Support Specialist Department: BHR Residential Department

Status: Hourly Responsible to BHR Residential Manager

Pay Scale: I2 Effective Date

Shift: Wednesday - Saturday 9:00 PM to 7:00 AM

New position Position change

General Position Summary:

The Behavioral Health Support Specialist is responsible for a variety of duties related to the overall care of individuals with developmental disabilities who reside in residential programs. This includes direct care of program individuals and implementation of individual support plans and behavior support plans. Direct Support Professionals are required to perform all duties in accordance with State of Oregon Administrative Rules, related to the specific program they are working with.

Skill & Effort:

High school diploma or equivalent. Preference considered to candidates with one (1) year experience in the health and/or human services field. Must have a valid Oregon Driver's license. Must be able to be approved by the background criminal history unit. Ability to quickly become proficient in all office technology required for the position to include; Office Machinery, MS Office programs, iLearn, Ulti-Pro, Office 365, InteliDoc, Brainier. Ability to manage, prioritize and complete multiple job duties throughout your shift. Acts with integrity and demonstrates trustworthiness in all relationships by showing commitment, consistency, and capability. Must be able to initiate and maintain positive relationships with all stakeholders. Direct Support Professionals must be able to manage multiple priorities and is able to make determinations about tasks and deadlines. Frequent flexibility, patience, and ongoing problem solving and conflict resolution skills. Involves frequent use of reading, writing, math. Regular use of telephone, office equipment, and computers. Requires ability to learn and use current and future technology to fulfill job responsibilities. Typically, required to maintain routine work without regular supervision. Ability to anticipate and plan for needed or upcoming changes. Will occasionally be asked to orient and/or train new employees, so it is imperative that they are knowledgeable on SLA's policies and procedures, NADSP's code of ethics and operations of each home. New or unusual work is performed with a moderate degree of supervision, assistance, and review. Must be able to work unsupervised and alone with individuals supported as well as foresee issues associated with own work and identify future needs for operations or activities. Be able to see what needs to be done and do it. Create a culture of responsibility while still being able to have fun.

Teamwork:

Daily implementation of Shangri-La's mission, vision and values. Take pride in creating quality interactions, hard work, dedication and optimism. Ability to work with multifaceted and diverse teams. They will be role models and mentors to the team members and be able to motivate them to support people who need support to lead self-directed lives.

Working Conditions:

Regular and reliable attendance is imperative to ensure we provide remarkable services to the people we support. The work schedule is mostly stable with very little fluctuation without prior notice. Occasional changes are based on the needs of the people supported as well as the program. Typically, this position requires a minimum of 40 hours per week. Prolonged periods sitting at a desk and working on a computer. Occasional exposure to temperature change, incident of noise, or interactions of a disagreeable nature. Minimal to frequent lifting, pushing, pulling, and carrying up to 50 pounds, up to the occasional 75 pounds. Regularly required to lift, push, or pull 15 pounds. Frequently required to lift, push, or pull 25 pounds. Occasionally required to lift, push, or pull 50 pounds. Rarely required to lift, push, or pull 75 pounds. Ability to kneel, couch, stoop, bend and the waist, twist upper torso, or crawl. Ability to manipulate objects with hands and fingers. Ability to hear, see, and speak English. Physical capability involves use of office or equipment where some agility and hand eye coordination are needed.

Duties and Responsibilities

Activities of Daily Living:

• At the start of a work shift each DSP is required to orient themselves to the current operations of the home and the needs of people served by reviewing all information available since last work shift
• Maintains all records and documentation as required and replaces forms as needed
• Provide a calm and stable living environment and attend to persons rights to respect and dignity
• Ensures the working and living environment (including vehicle) is maintained in a clean and safe manner and corrects or reports any unsafe or unsanitary conditions
• Assists in the sanitary preparation, service and storage of food according to the individuals' preference within the guidelines of specified diets
• Assisting with grocery shopping while involving the person served as much as possible
• Encourages and assists people to wear appropriate attire according to scheduled activities and weather and provides support as needed
• Ensures laundry is done in a timely and sanitary manner including assisting with washing, drying, storing and labeling
• Is responsive and proactive in providing necessary supervision, training and support
• Assists with personal hygiene activities including, but not limited to, bathing, toileting, shaving, tooth brushing, nail care, menses, dressing and incontinence issues
• Reviewing and updating Personal Property Inventory
• Maintaining individuals' financial records as negotiated

Provides quality medical and health supports:

• Follows procedures for preparation, administration and documentation of medications and treatments

• Accurately checking in medications, treatments, Medication and Treatment Administration Records, and physician's orders

• Notifies supervisor of any discrepancies or signs of side effects

• Independently identifies the need and reorders medications and treatments as needed
• Ensures all therapies and doctors' orders are implemented as ordered
• Maintains an awareness of changes in the individual's health status, follows protocols that apply, documents the event, and reports as required or indicated

• Assisting individuals to attend medical appointments

• Ensuring information provided during the appointment is documented as required

Enriching Lives Through Advocacy and Role Modeling:

• Assists persons served to communicate their personal needs, wishes and preferences to the appropriate person(s)
• Mentoring person-centered approaches to the entirety of the teams you work with
• Providing input into or completing the Person-Centered Information
• Engages persons served in meaningful use of free time per individual preferences and Individual Support Planning (ISP) agreements
• Encourages individuals' decision making and promotes autonomy
• Informs and educates persons served regarding rules, regulations and laws that apply and the consequences of failing to abide by them
• Informs and educates persons served regarding correspondence to them and assists with follow up and/or action as requested or needed

General Duties and Responsibilities:

• Participates in personal and organizational development
• Successfully completes all required orientation, training and health testing
• Maintains all certifications and licenses as required throughout employment
• May be required to participate in searches for lost persons per policy
• Completing the Vehicle Checklist and addresses any concerns
• Training other staff and documenting on the orientation checklist
• Providing relevant feedback to staff being trained and supervisor
• Accurately filing documents within specified time frames
• Initiating and documenting fire drills
• Completing Share the Wealth Duties
• Forecasting departmental projections
• Attends and participates in required meetings and training
• Performs other duties as assigned