What are the responsibilities and job description for the Housekeeping Supervisor | Inn at Bellefield Hyde Park position at Shaner Hotels?
Job Description
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
$20-$23/hour
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
About The Team
In the heart of New York’s Hudson River Valley, the Inn at Bellefield is situated directly across from the Culinary Institute of America. This picturesque property has 137 guest suites with fully equipped kitchens and an ample seating area. On site, this hotel features a true culinary and lounge experience with an outdoor patio that is anchored by a firepit, as well as an extensive fitness center. In town for a corporate or social event, we offer an on-site multi-purpose flexible gathering space that seamlessly converts to a serve a variety of uses. Conveniently located less than 90 minutes from New York City, this property is perfect for a getaway and a must-see for domestic and international travelers alike.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
- Handle guest complaints ensuring guest satisfaction.
- Train and develop team members and ensure all required training is complete according to standards.
- Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Performs housekeeping, laundry, and houseperson functions whenever necessary.
- Other duties as assigned.
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
- Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
- Health insurance
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts
- 2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability)
$20-$23/hour
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
About The Team
In the heart of New York’s Hudson River Valley, the Inn at Bellefield is situated directly across from the Culinary Institute of America. This picturesque property has 137 guest suites with fully equipped kitchens and an ample seating area. On site, this hotel features a true culinary and lounge experience with an outdoor patio that is anchored by a firepit, as well as an extensive fitness center. In town for a corporate or social event, we offer an on-site multi-purpose flexible gathering space that seamlessly converts to a serve a variety of uses. Conveniently located less than 90 minutes from New York City, this property is perfect for a getaway and a must-see for domestic and international travelers alike.
Salary : $20 - $23