What are the responsibilities and job description for the Hospitality Attendant | Jacksonville Holiday Inn position at Shaner Hotels?
Job Description
Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
Qualifications
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
About The Team
Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. It is convenient located close to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. The University of North Florida, Mayo Clinic and Florida State Community College South Campus are all nearby. The hotel is only 15 minutes to the Beaches, and 14 miles from Jacksonville’s Timucuan Ecological and Historical Preserve that offers hiking, biking, kayaking and other activities. With approximately 4000 sq/ft. The hotel’s conference and banquet space are the largest in the area, great for meetings and social functions.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, food handling procedures, and security procedures.
- Assist with inventories as scheduled.
- Follow maintenance program and cleaning schedule.
- Other duties as assigned.
Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
Qualifications
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
- Food safety certification preferred.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !
About The Team
Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. It is convenient located close to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. The University of North Florida, Mayo Clinic and Florida State Community College South Campus are all nearby. The hotel is only 15 minutes to the Beaches, and 14 miles from Jacksonville’s Timucuan Ecological and Historical Preserve that offers hiking, biking, kayaking and other activities. With approximately 4000 sq/ft. The hotel’s conference and banquet space are the largest in the area, great for meetings and social functions.