Sales Manager

Overview

Your role as the Sales Manager is to drive top-line sales while supervising and directing our sales staff. This position plays a vital role in shaping our company culture and providing a unique retail experience. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each customer.

We are looking for passionate leaders who can motivate their teams, take initiative, and work well with and through others. Successful candidates for this role will be able to respond to their team’s needs in a fast-paced environment while championing company culture and demonstrating personal character.  The Sales Manager acts as a member of the store leadership team under our Store Manager and has influence on and responsibility for all aspects of sales, customer, and employee experience. 

Responsibilities

Sales Leadership

• Lead by example by showcasing your skills on the sales floor, driving sales and providing excellent experiences to our guests
• Act as a Floor Director by supporting and collaboratively coaching the sales staff as they engage with our customers

Managerial Duties

• Attend and participate in all scheduled meetings of the store management team as requested, as well as meetings with the sales team. 
• Perform opening and closing duties related to the store

Collaboration

• Work effectively and seamlessly with the store management team and Home Office employees, focusing on teamwork, growth potential, and communication
• Develop a basic understanding of all functionalities within the shop and customer service departments

Company Culture

• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork
• Strive for personal growth by maintaining product knowledge and embracing Shane Co.’s sales philosophies

Qualifications

• Minimum of 2 years of experience managing, leading, developing, training, or supervising others with retail or hospitality experience preferred- jewelry experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!
• Knowledge of selling techniques and practices with prior experience in a face-to-face environment
• Availability during evenings and weekends is a must, with the perk of being closed on 7 major holidays.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent is required.
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Why Work for Shane Co.?

Base Pay range for this role is $70,000-$82,000, which applies to this specific role in this location only.  

• Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data.  While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase.  Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.   

Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include: 

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team.   
• There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it.  
• Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team.  The amount of the opportunity varies by role.  

Beyond pay:  

We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you.  Our benefits and perks include: 

• Competitive medical, dental, and vision coverage. 
• Competitive 401(k) plan with company match. 
• Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). 
• Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. 
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. 
• Employee Affinity Groups with focus on things like parenting, LGBTQ , and Grief and Loss. 
• Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.)  Whenever we can, we allow shift swaps as life requires. 
• We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role.  With stores in multiple markets, moving with the company is also possible.  
  • We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees. 
  • We offer dedicated training specific to your role in our company. 
  • We offer training toward advancement, specifically in the area of management and leadership for all levels. 
  • While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end. 

Employer will not sponsor work authorization or visa.

Salary : $150