What are the responsibilities and job description for the Refrigeration Technician position at Shamrock Group?
Shamrock Group is a well-established, distributer and service provider with a proud over 80-year history in the Minneapolis area. Known for our commitment to quality, innovation, and customer service, we specialize in beverage distribution, refrigeration systems, ice production, and logistics solutions that keep our clients moving forward.
Job Title: Refrigeration Technician
Location:
Minneapolis, MN
Employment Type:
Full Time
Reports To:
Service Manager
Job Summary
We are seeking a dependable and customer-focused Field Service Technician to join our Shamrock team. In this role, you will provide equipment installation, repair, preventive maintenance, and removal services at customer locations.
This is a hands-on opportunity for someone who enjoys troubleshooting, working independently, building customer relationships, and delivering excellent service. As a Refrigeration Technician, you will provide reactive, installation, preventative maintenance, and removal services on customer-owned beverage equipment. You will also build strong relationships with our customers and maintain the highest standards of service and customer service.
Key Responsibilities
- Diagnose beverage equipment problems during reactive service calls
- Complete repairs according to work orders and contractual deadlines
- Install and remove beverage equipment at customer locations
- You will be responsible for following EPA guidelines for storage of refrigerant supplies and EPA guidelines for charging/evacuation of refrigeration system.
- Complete equipment projects and preventive maintenance services
- Inspect equipment and identify additional service or replacement needs
- Make equipment recommendations to customers when appropriate
- Communicate customer needs and sales opportunities to the Sales Department
- Maintain accurate service records and documentation
- Build strong working relationships with customers
- Represent Shamrock professionally at customer locations
- Follow company safety procedures and service standards
Required Qualifications
- Valid state-issued driver’s license
- HVAC certification/EPA 608 certification required
- Ability to work independently while traveling between customer locations
- Strong communication and customer-service skills
Skills & Competencies
- Ability to use basic hand tools
- Familiarity with power tools
- Strong mechanical aptitude and troubleshooting skills
Physical Requirements
- Ability to stand, walk, bend, and twist throughout the workday
- Ability to lift and move up to 50 pounds
Work Schedule
- Mon-Fri and Weekends, based on business needs
- Overtime available
- Participate in on-call rotation (every 4 weeks once fully trained).
Compensation & Benefits (FULL TIME)
- Salary Range: $30-35.00 (Starting pay will be based on experience, skills, and qualifications.)
Shamrock provides eligible employees with a comprehensive benefits package that includes:
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- 401(k) with Employer match
- Paid Time Off, Paid Holidays
- Company Vehicle and Phone Provided
- Fuel Card
Equal Opportunity Statement
Shamrock Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30 - $35