Rooms Inspector

Job Title: Rooms or Housekeeping Inspector

Company: Shamin Hotels

Organizational Structure:

Department: Operations

FLSA Status: Full-time, Non-Exempt (Hourly)

Reports To: General Manager

Supervision: Housekeeping Associates

Pay Structure: Hourly, Paid Bi-weekly

Position Overview:

The Housekeeping Inspector oversees and ensures the cleanliness and tidiness of guest rooms, public areas, and back-of-house spaces within the establishment. They work closely with housekeeping staff to maintain high standards of cleanliness and provide exceptional guest experiences.

Essential Job Functions:

• Inspect Rooms:
• Conduct thorough inspections of guest rooms and suites to ensure they meet cleanliness and maintenance standards.
• Check for cleanliness, proper arrangement of furniture, working amenities, and overall presentation.
• Identify and report any maintenance issues or cleanliness deficiencies to the appropriate departments for prompt resolution.
• Training and Supervision:
• Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
• Provide ongoing feedback and coaching to ensure consistent performance and adherence to quality standards.
• Conduct periodic performance evaluations for housekeeping team members.
• Quality Assurance:
• Implement and enforce housekeeping standards and procedures to maintain a clean and sanitary environment.
• Monitor cleaning supplies and equipment inventory to ensure availability and proper usage.
• Address any guest complaints or concerns related to cleanliness promptly and professionally.
• Documentation and Reporting:
• Maintain accurate records of room inspections, cleanliness scores, and maintenance requests.
• Prepare reports on cleanliness scores, inspection findings, and areas for improvement.
• Communicate inspection results and recommendations to housekeeping management and other relevant departments.
• Team Collaboration:
• Coordinate with housekeeping supervisors, front desk staff, maintenance personnel, and other departments to ensure seamless operations.
• Participate in departmental meetings and contribute ideas for improving efficiency and guest satisfaction.
• Safety and Compliance:
• Ensure compliance with health and safety regulations and standards, including proper handling of hazardous materials and adherence to OSHA guidelines.
• Conduct regular inspections to identify and address safety hazards and maintain a safe work environment for staff and guests.
  

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
  
  

Passionately Serve: Be Positive, Care Deeply and Create Memories.