Housekeeping Supervisor - Sheraton Oceanfront

Housekeeping Supervisor

Sheraton Virginia Beach Oceanfront  |  3501 Atlantic Ave, Virginia Beach, VA 23451

PART 1 — JOB POSTING / DESCRIPTION (Paycom: Job Description field)

Shamin Hotels is seeking an experienced Housekeeping Supervisor to lead the housekeeping team at the Sheraton Virginia Beach Oceanfront, located right on the Virginia Beach boardwalk. This is a working leadership role: you set the standard, run the shift, develop your team, and step in wherever needed to make sure every guest room and public space is guest-ready. If you take pride in both clean rooms and a strong, well-trained team, we want to meet you.

• Schedule room and cleaning assignments to ensure proper coverage across the shift.
• Train new and current associates on housekeeping standards, procedures, and best practices for handling guest requests.
• Inspect rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair, and provide clear, objective feedback to room attendants.
• Ensure associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
• Train associates on safety standards and enforce them consistently; identify unsafe behaviors and retrain associates appropriately.
• Complete accident investigations and take steps to prevent future incidents.
• Perform opening and closing shift duties and coordinate maintenance repairs with the engineering department.
• Verify and update the status of discrepant rooms throughout the shift.
• Monitor overall cleanliness of the hotel, including parking lot and exterior entrances.
• Perform hands-on housekeeping duties as needed, including making beds, vacuuming, and cleaning, to support the team during high occupancy or staffing shortages.

• Team Up: Collaborate, support others, and stay golden.
• Own It: Take pride, stay accountable, and never stop learning.
• Passionately Serve: Be positive, show you care, and create memorable experiences.

• Competitive pay within the posted range, based on experience.
• Comprehensive benefits for full-time associates: health, dental, vision, accident, and short- and long-term disability insurance, plus pet insurance.
• 401(k) plan with company match, paid time off, and paid holidays.
• Shamin Perks discounts on tickets, rental cars, attractions, and footwear; gym membership discounts.
• $200 referral bonus after your referral completes 30 days.
• Employee discounts at our branded hotels and a strong track record of promoting from within.

This is a full-time position with variable hours, typically 9:00 AM to 5:00 PM depending on volume. Availability for nights, weekends, and holidays is required based on business needs.

• High school diploma or GED required.
• Previous housekeeping experience required; prior supervisory or lead experience strongly preferred.
• Ability to communicate effectively in English, both verbally and in writing.
• Proven ability to train, coach, and hold a team to a consistent standard.
• Strong prioritization and time-management skills; able to work well under pressure in a fast-paced environment.
• Working knowledge of safety standards and PPE requirements in a housekeeping environment.
• Attention to detail and a passion for delivering exceptional guest service.
• Physical stamina to stand, walk, bend, and lift up to 25 pounds for extended periods.
• Flexibility to work evenings, weekends, and holidays as needed.

Shamin Hotels is an Equal Opportunity Employer. We recruit, hire, and promote employees without regard to race, color, religion, sex, age, national origin, citizenship, disability, and all other protected categories under applicable federal, state, and local law.

Individuals with disabilities who need assistance completing an application or who require a reasonable accommodation during the hiring process are encouraged to contact the hotel's management or Human Resources department.

Shamin Hotels participates in E-Verify and maintains a drug-free workplace. Employment is contingent upon the successful completion of a background check and verification of eligibility to work in the United States. All employment with Shamin Hotels is at-will.

Salary : $19 - $20