What are the responsibilities and job description for the Client Care Coordinator- South Chicago position at SHALOM HOME HEALTH CARE INC.?
- Supervises caregivers (home care aides), including hiring, training, scheduling, and performance evaluations
- Coordinates client care plans by working with client , home care aides and responsible parties
- Conducts regular check ins to monitor service quality and ensure client satisfaction
- Ensures compliance with healthcare regulations, safety standards, and agency policies
- Handles client intake and assessments, determining care needs and matching caregivers appropriately
- Maintains records and documentation, including care plans, incident reports, and progress notes
- Addresses issues or complaints from clients, families, or home care aides
- Manages schedules and coverage, including last-minute call-offs
- Coordinates emergency preparedness plans for clients and staff
- Handles disciplinary actions and conflict resolution among staff
- Ensures cultural sensitivity and person-centered care practices
- Oversees payroll inputs, verifying caregiver hours, timesheets, and visit logs
- Monitors caregiver documentation for accuracy, completeness, and compliance
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Employee assistance program
- Paid time off
- Professional development assistance
- Referral program
Work Location: In person
Salary : $40,000