What are the responsibilities and job description for the Operations Manager – Water Transfer position at Shalestone, Inc.?
The Operations Manager – Water Transfer oversees water transfer projects, short and long term, with the goal of achieving incident free, profitable operations that benefit the organization and customers alike.
Essential Duties:
· Lead, motivate and support within time-sensitive, demanding environments
· Ensure that operational activities remain on time and within budget
· Drive productivity, efficiency and quality standards
· Solve technical problems in the field to eliminate or reduce down time
· Train subordinate team members (Transfer Techs to Transfer Supervisors)
· 360-degree communication flow
· Delivery of excellent customer service
· Oversee material and inventory on projects managed
· Manage subcontractors in the field
· Follow direction and guidance provided by branch management
· Develop strategies for improved efficiency and increased profit
· Forecast activity levels and resources required to meet customer, team member and organizational need
· Build-out a structured, trained, and effective team
· Review of all documents submitted in KPA and Samsara daily
· Assist with recruitment, interviewing and onboarding processes
· Ensure compliance with EHS and DOT policy, procedure, and regulations
· Collaborate with internal departments (fleet, business development, automation, EHS)
· Resolve team member and customer matters
· Care and upkeep of rented, leased and company owned assets
· Effectively manages overtime, non-billable and inefficient labor hours
· Effectively manages rental equipment, per SOP – Cost vs. Billed
· Collaborate with account team to ensure customers are billed timely and accurately
· Review and approval of daily hours worked
· Communicate needs to Area Manager (crew trucks, trailers, transfer assets, employees, p-v-f, etc.)
Non-Negotiables:
· Pass pre-employment drug and alcohol screening
· Valid driver's license and meets requirements to be insurable in company vehicle
· Willing to travel
· Proven experience supervising or managing a crew / multiple crews
· Provide multiple references from previous or current supervisors / managers
Important Considerations:
· Multiple years of water transfer supervisory or management experience
· Prefers to lead others
· Proficiency in Microsoft Office
· Weighted value in field operations and administrative duties
· Business minded – Makes decisions that benefit Shalestone, our team and customers alike
· You can perform and train - most tasks related to deploying, operating, troubleshooting and rigging down a water system
· Personal drive – pursues high standards and reward for achieving desired performance
Salary : $120,000 - $165,000