Patient Care Specialist Vision Clinic

Come grow your career with the Shakopee Mdewakanton Sioux Community! In this role, the individual will primarily work at the SMSC Vision Clinic front desk greeting patients, answering phone calls, and scheduling patient appointments. Additionally, the individual will be asked to verify insurance, collect payment for eyewear, and complete other administrative tasks as assigned by the optometrist. Future growth opportunities may include assisting with eye wear selection, adjusting glasses, and patient pre-testing. Enjoy weekly, on-site clinics, and health benefits.

Job Overview: In this role the individual will primarily work at the SMSC Vision Clinic front desk greeting patients, answering phone calls, and scheduling patient appointments. Additionally, the individual will be asked to verify insurance, collect payment for eyewear, and complete other administrative tasks as assigned by the optometrist. Future growth opportunities may include assisting with eye wear selection, adjusting glasses, and patient pre-testing.

Create Your Path: The Work You'll Do:

• Works at Vision Clinic front desk greeting patients, answering phone calls, and scheduling/confirming patient appointments. Collect payments and completes end of day tasks.
• Respond to all patient calls/requests and assist the patient with the outside referral process. Assist patient in coordinating care with other health care providers.
• Assists with scanning protected health information into NextGen EHR system. Complies with HIPAA rules and maintains all patient information confidentially and securely.
• Order contact lenses and dispense to patient upon arrival.
• Assists with confirmation of Contract Health benefits and insurance verification.
• Gather and maintain confidential patient information to ensure accurate records for medical reasons and billing purposes.
• Assist in special projects as assigned by the Supervisor, Clinical Operations - Vision Clinic.

Job Requirements:

• High school diploma or GED.
• One year of optical or medical front desk experience preferred.
• Good computer skills to include MS Word, Excel, and Outlook, as well as other business-related software as needed.
• Excellent verbal and written communication skills.
• Must hold and maintain Cardio Pulmonary Resuscitation (CPR) certification.

• If not CPR certified upon hire, must obtain certification within 90 days of employment.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, tuition reimbursement.

Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org

Equal Opportunity Employer
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