What are the responsibilities and job description for the Retail Associate - Hocokata Ti position at Shakopee Mdewakanton Sioux Community (SMSC)?
Come Join the SMSC Cultural Center! In this part-time opportunity you will serve as a front-line representative and the first contact the public has with the Hoċokata Ti and the SMSC. Responsible for retail operational support; providing current, accurate information to visitors concerning the Cultural Center; and answering general museum/tourism information questions. Maintain a high level of guest service by delivering knowledgeable and friendly service with high standards of excellence that creates a dynamic and enriching visitor experience. Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let SMSC help get you there!
Job Overview: Provide engaging customer service to visitors, as required perform open and close gift shop procedures. Ensure daily cash reports and accurate and complete. Provide support as necessary in the Hoċokata Ti Library and front desk. Monitor the retail area’s physical condition and appearance, ensure security of inventory.
Create Your Path: The Work You’ll Do
Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org
Job Overview: Provide engaging customer service to visitors, as required perform open and close gift shop procedures. Ensure daily cash reports and accurate and complete. Provide support as necessary in the Hoċokata Ti Library and front desk. Monitor the retail area’s physical condition and appearance, ensure security of inventory.
Create Your Path: The Work You’ll Do
- Perform open and close gift shop procedures, operate POS system, and process merchandise sales, ticketing, credit, debit, and cash transactions. Ensure daily cash reports are accurate and complete.
- Provide visitor reception, including information in the form of SMSC outreach brochures, and/or other media.
- Assist with creating visual merchandising displays incorporating seasonal themes.
- Monitor the retail area’s physical condition and appearance and ensure security of inventory.
- Other duties as assigned.
- 1 -2 years’ experience in retail or guest service.
- Knowledge of Dakota history and or Native American culture obtained through coursework preferred.
- Proficient in Microsoft Office & POS systems.
- Excellent public speaking skills.
- Excellent customer service skills.
- Capacity to handle and lift up to 40 lbs. as needed.
Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org