Director, Property Services

The Director of Property Services provides oversight, leadership, strategic direction, and governance for all areas of Property Services functions which include Property Services, Horticulture, Fleet and Laundry Departments. The Property Services organization consists of approximately 100 full-time employees with the addition of seasonal employees and support staff, as needed. In close partnership with the Public Works organization, this Director and team ensure 100% optimally maintained infrastructure 24/7, 365 days/year. This Director ensures all Property Services departments support Tribal Operations and the Gaming Enterprises through safe, efficient, and high-quality property operations while aligning with SMSC values and long-term objectives.

Primary Job Duties:

• Proposes and implements the overall long-term visions, strategy, and performance expectations for Property Services departments, including alignment with SMSC vision, values, and enterprise priorities. Serves as the primary representative for Property Services with Tribal Operations and Gaming Enterprise leadership. Establishes governance standards, controls, and accountability frameworks.
• Provides executive oversight of department performance, safety outcomes, service quality, and risk management. Holds Property Services department leaders accountable for operational execution, compliance, and results. Monitors high-level performance metrics and addresses systematic issues.
• Proposes and implements departmental operating budgets and capital plans. Sets capital investment priorities and resource allocation. Reviews financial performance at an aggregate level and addresses significant variances. Approves departmental-level policies and significant procedural changes. Ensures Property Services departments are compliant with regulatory requirements and internal standards. Oversee the development of and revisions to procedures, as necessary. Directs and oversees the implementation of operational or department policy changes. Holds leaders accountable for audit and inspection outcomes and corrective action completion.
• Owns key vendor relationships and strategic partnerships. Approves major contracts and ensures vendor strategies align with enterprise goals and initiatives.
• Provides leadership direction, coaching, and mentorship to Property Services department leaders. Oversees leadership development, succession planning, and organizational effectiveness. Establishes expectations for culture, engagement, and accountability.
• Works closely with Public Works Director to ensure continuity of service acrossenterprise and community. Leads and coordinates Tribal Operations safety and random drug testing programs.
• Participation in internal and external work groups as needed.

Requirements:

• A combination of post-secondary education in Public Works, Engineering or Facilities Management and 10 years progressive experience with at least 4 years management experience in a large-scale Facilities or Public Works Operations.
• 5 years of direct leadership of teams >50 employees
• Ability to read and interpret construction and landscape plans.
• Valid Class D driver’s licensemay be needed.
• Standard driver’s license with a good driving record is required.