What are the responsibilities and job description for the Manager position at Shakeys USA INC?
Pay: Base hourly rate Monthly Bonus Potential
Status: Full-Time, Hourly (Non-Exempt)
Schedule: Weekends required
Food Handler RBS required (or willing to obtain)
Spanish a plus
Shakey’s has been a California staple for over 70 years — a place where families celebrate, teammates win together, and memories are made. We don’t just serve good food, we serve fun. If you’re a hands-on leader who loves great teamwork and a fast-paced environment, you’ll fit right in with us.
Why You’ll Love Working Here
- Monthly bonus program based on store performance
- Medical, Dental, Vision
- Accident Insurance, Critical Illness Insurance
- Free Life Insurance
- 401(k) with employer matching
- Employee Assistance Program
- Pet Insurance
- Free meal every shift
- Recognition and reward programs
- Ongoing training & development
- A supportive, fun, team-oriented culture
- Real opportunities to grow — most of our General Managers started as Managers or Team Members
What You’ll Do
As a Shift Manager, you’re a frontline leader responsible for delivering great service and excellent restaurant operations. In this role, you will:
- Lead your shift with confidence and ensure Shakey’s Signature Service standards
- Support opening/closing duties, including cash handling and receiving deliveries
- Coach, train, and motivate team members throughout the shift
- Delegate tasks and ensure everyone is prepared for the day
- Maintain cleanliness, organization, and food safety standards
- Check food quality and temperature to meet regulatory and company guidelines
- Ensure compliance with labor laws, policies, and safety procedures
- Support all FOH and BOH stations as needed
- Create a positive, energetic environment for both guests and team members
What We’re Looking For
- 1 year of restaurant leadership experience (QSR or fast-casual preferred)
- Strong communication skills and a guest-first mindset
- Ability to coach, train, and give constructive feedback
- Reliable, organized, and able to lead by example
- Able to thrive in a busy, team-focused environment
- Must have or be able to obtain: Food Handler card & RBS certification
Growth Starts Here
Shakey’s is committed to internal promotion.
Nearly all of our General Managers were promoted from within — your growth is our priority.
If you’re ready to join a brand with history, heart, and a team you can grow with, apply today!