General Manager – Funeral Home & Cemetery Operations

Shackelford Funeral Directors is seeking an experienced funeral-service leader to serve as General Manager for our Waynesboro and Collinwood funeral homes and associated cemeteries. These businesses have deep community roots, and the next General Manager will have the opportunity to strengthen operations, develop people, improve financial performance, and protect the level of care families expect.

Candidates from outside the immediate area who are willing to relocate to Waynesboro are encouraged to apply.

This is a hands-on leadership position. You will be visible to employees, families, and community partners; move comfortably between funeral home and cemetery operations; and be accountable for both service and business results.

What You’ll Lead

• Daily operations across the Waynesboro and Collinwood funeral homes and associated cemeteries.
• A team culture built on clear expectations, coaching, follow-through, and respectful accountability.
• Consistent, compassionate service and prompt, professional resolution of family concerns.
• Compliance with federal, state, and local requirements governing funeral home and cemetery operations.
• Financial performance, including budgeting, labor management, annual planning, and established operating goals.
• Cemetery operations, monument-order coordination, facility care, and grounds standards.
• Relationships with families, employees, community leaders, and local partners.
• Practical improvements, community engagement, and responsible growth opportunities.

What Success Looks Like

• Employees understand their responsibilities and follow through.
• Families receive clear communication and consistent care.
• Locations remain compliant, organized, safe, and welcoming.
• Financial, labor, and operational goals are actively managed.
• Community trust is protected while the business grows responsibly.

What We’re Looking For

• Five or more years of management experience.
• Prior professional experience working as a funeral director.
• A current Tennessee Funeral Director license is preferred but is not required at the time of application. The successful candidate must be eligible and willing to obtain the Tennessee license.
• Experience leading multiple locations, funeral homes, or cemetery operations is strongly preferred.
• A record of improving financial results, operations, and employee performance.
• Strong judgment, communication, organization, and problem-solving skills.
• Comfort having direct conversations, setting expectations, and following through.
• Proficiency with Microsoft Office and the ability to learn company systems.
• A valid driver’s license with an acceptable driving record.
• The ability to travel regularly between local locations and support occasional evening, weekend, or on-call needs based on family and operational demands.

Why Join Shackelford Funeral Directors?

• Lead respected local businesses with deep community roots.
• Have real influence over the team, operations, and future direction of the locations.
• Work with the support and resources of Park Lawn while preserving strong local relationships.
• Receive competitive compensation of $75,000–$85,000 and benefits including health, dental and vision insurance, 401(k) with company match, paid time off, and employee discounts.

If you are a practical, people-focused leader who can combine compassionate service with clear accountability, we would like to hear from you.

Park Lawn provides equal employment opportunities in accordance with applicable federal, state, and local law.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• If you do not currently hold a Tennessee Funeral Director license, are you eligible and willing to obtain one?

Experience:

• funeral director: 1 year (Required)
• Management: 5 years (Required)

License/Certification:

• Tennessee Funeral Director license (Preferred)

Work Location: In person

Salary : $75,000 - $85,000