Experienced Receptionist (Healthcare)

Job Title: Experienced Receptionist (Healthcare)

Location: 172 Luds Way, Dothan, Alabama

Job Type: Full-time

Experience Required: Minimum 1 year in hospital, clinical, or ambulatory care settings.

Salary: Competitive, commensurate with experience

Benefits: Comprehensive benefits package including health, dental, and vision insurance; paid time off; retirement plan options; employee assistance program; and continuous professional development opportunities.

Job Description:
We are seeking a skilled and compassionate Receptionist with at least one year of experience in a healthcare setting. The ideal candidate will be the first point of contact for our patients and visitors, playing a crucial role in providing high-quality service and support.

Key Responsibilities:

1. Front Desk Management:

• Greet and assist patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes efficiently.
• Answer and route phone calls, take messages, and provide information as needed.

2. Administrative Support:

• Maintain patient records and confidentiality in compliance with HIPAA regulations.
• Schedule and confirm appointments, handle billing inquiries, and process payments.
• Assist with the coordination of patient care and communicate with medical staff as required.

3. Facility Coordination:

• Ensure the reception area is tidy and presentable.
• Manage inventory of office supplies and place orders when necessary.
• Coordinate with housekeeping and maintenance staff to maintain a clean and safe environment.

4. Patient Communication:

• Provide information about services and policies to patients and families.
• Address patient concerns and escalate to appropriate staff when needed.
• Assist patients with completing necessary forms and documentation.

Qualifications:

• High school diploma or equivalent; further education in medical administration is a plus.
• Proven work experience as a Receptionist or Front Desk Representative in a healthcare setting.
• Proficiency in MS Office and patient management software.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and multitask effectively.
• Knowledge of medical terminology and understanding of healthcare procedures is preferred.

Application Process:
Interested candidates should submit a resume and cover letter detailing relevant experience and qualifications. Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Employer:
SDC LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee mentoring program
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person

Salary : $14 - $18